Receptionist- ER Part-Time
Carolina Veterinary Specialists - Charlotte, NC

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DESCRIPTION

Receptionists are our company's first official representative. The receptionist job description includes a variety of assignments and duties, however the greatest role is to courteously and efficiently meet and welcome clients and general members of the public, whether in person or on the phone. Receptionists initiate patient files and collect and organize other files and records as needed.

DUTIES

  • Greet clients in a friendly, professional, and efficient manner
  • Answer multi-line phone system and directing the calls accordingly
  • Admit clients, including entering information on new patients
  • Obtain medical and other information from referring vets
  • Schedule and confirm appointments
  • Check patients in the hospital according to schedule and prepare patient files
  • Page overhead to notify appropriate departments that patients have arrived
  • Scan or otherwise record medical records
  • Make sure the lobby and reception areas are organized and neat, including stocking and cleaning the beverage areas for clients
  • Fax, file, and distribute faxes and other documents
  • Obtain deposits and other payments from clients
  • Check out Client
  • Check front-desk email and forward as needed
  • Print and distribute daily schedules
  • Process credit applications
  • Prepare FedEx shipments
  • Change server back-up tape and security tapes daily as required by location
  • Ensure cleanliness of client waiting areas and bathrooms as required by location
  • Mail out prescriptions
  • Performs other duties as assigned
QUALIFICATIONS

  • Familiarity With
oVeterinary environment, terminology, and protocols
oWorking in a team environment
  • Proficiency In
oCustomer Service
oHandling multiple tasks and priorities
oMulti-line telephone systems
oOrganization skills
oAttention to detail
oVerbal and written communication skills
  • Greet clients in a friendly, professional, and efficient manner
  • Answer multi-line phone system and directing the calls accordingly
  • Admit clients, including entering information on new patients
  • Obtain medical and other information from referring vets
  • Schedule and confirm appointments
  • Check patients in the hospital according to schedule and prepare patient files
  • Page overhead to notify appropriate departments that patients have arrived
  • Scan or otherwise record medical records
  • Make sure the lobby and reception areas are organized and neat, including stocking and cleaning the beverage areas for clients
  • Fax, file, and distribute faxes and other documents
  • Obtain deposits and other payments from clients
  • Check out Client
  • Check front-desk email and forward as needed
  • Print and distribute daily schedules
  • Process credit applications
  • Prepare FedEx shipments
  • Change server back-up tape and security tapes daily as required by location
  • Ensure cleanliness of client waiting areas and bathrooms as required by location
  • Mail out prescriptions
  • Performs other duties as assigned

Carolina Veterinary Specialists - 20 months ago - save job - block
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