Under the direction of the Parks and Recreation Department, this position provides outstanding customer service to recreation center patrons, assists recreation division and staff, and supervises and monitors the recreation center building.
Essential Job Functions:
Performs administrative and clerical duties including answering phones; printing, faxing, and copying documents; preparing reports and letters; preparing and maintaining financial aid participant records; filing; front desk reception functions; and, maintaining displays and information in kiosks.
Provides staff and program support including preparing notices; distributing rosters and attendance sheets; preparing flyers; setting up and operating equipment; checking out and maintaining equipment and games; operating A/V equipment; and, supporting special events.
Performs cash handling and accounting procedures including preparing daily deposits; printing transaction reports after every shift; performing daily opening and closing accounting procedures; balancing cash drawers; printing receipts; printing daily accounting summary records; securing money; and, receiving and processing payment transactions.
Performs facility maintenance and basic janitorial duties including preparing facility maintenance work orders; cleaning tables, chairs, desks, benches, and counters; picking up trash in and around facility; and, sanitizing room and equipment; maintaining restrooms.
Monitors facility and patrons including responding to incidents and emergencies; conducting facility checks; enforcing facility policies and procedures; overseeing room activities; and, open/close facility.
Provides excellent customer service including registering participants for programs and classes; assisting with membership enrollment; responding to inquiries about facility and programs; member check-in; conducting facility tours; greeting all patrons; and selling City merchandise.
Education and Experience:
High School Diploma or equivalent with experience and/or desire to work with all ages.
Must have a valid Class C Texas driver's license with a good driving record and ability to maintain while employed.
Ability to obtain CPR, First Aid, and AED certifications.
Requires mobility within a field environment and ability to work a flexible schedule to include mornings, evenings, and weekends.
Ability to successfully complete all pre-employment and background checks including a negative TB test and drug screen.
Knowledge, Skills and Abilities:
Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
This position normally performs the duty assignment after receiving general instructions as to methods, procedures, and desired end results. There is some opportunity for discretion when making selections among a few, easily identifiable choices. The assignment is usually reviewed upon completion.
Work requires the use of standard technical skills appropriate to the work environment of the organization.
Intermediate ability to read papers, periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias. Intermediate ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement.
Intermediate ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
City of Farmers Branch, TX - 17 months ago