Under the direction of the Recreation Supervisor, this position will facilitate the provision of recreational activities for City citizens. This is accomplished by providing numerous forms of customer service at the Murphy Community Center and Murphy Activity Center. Other duties may include registering citizens for classes, camps and activities, processing POS transactions, registering citizens for membership, assisting in opening and closing duties, maintaining the facilities, providing various administrative services and interfacing with other City employees and citizens. |
1.Provides customer service by greeting members, answering and directing phone calls, providing facility information, including class schedules, hours of operation and policies, distributing equipment, supervising member activities within facilities and by answering member questions and concerns.
2.Registers citizens for classes, camps and activities by operating membership software, entering data, taking payments, filing records and providing members with pertinent information regarding the facility and registration.
3.Processes POS transactions by operating Rec Trac Software, entering and recording sales transactions and taking payments.
4.Registers citizens for membership by operating Rec Trac software, ensuring necessary paperwork is completed and filed, entering information into computer system and accepting payments.
5.Processes reservations for citizens for indoor and outdoor recreation facilities by operating Rec Trac software, ensuring necessary paperwork is completed and filed, entering information into computer system and accepting any necessary payments.
6.Assists in opening and closing facilities by organizing front desk work area, accounting for checks and payments taken in and printing reports for reconciliation of check payments and record of all daily transactions.
7.Maintains facilities, interior and exterior, by reporting complaints and problems, making calls for repair, handling customer complaints where appropriate.
8.Provides various administrative services by ensuring safety in front lobby, assisting with development of brochures, signs and other marketing tools, maintaining adequate levels of supplies and marketing tools, assisting with special events and providing clerical based services.
Texas Municipal League - 21 months ago