Under the supervision of the Manager, the Referral Specialist is responsible for completing scheduling tasks associated with outpatient nutrition and diabetes education appointments. This includes
but is not limited to, processing referrals and contacting patients to schedule and confirm their appointments, including rescheduling cancellations and no shows. Assists with program logistics and data collection.
High school graduate or GED. At least two years in a medical office environment, experience with scheduling and referrals required.
Excellent communication and organizational skills. Exceptional ability to work effectively with a team
of professionals. Ability to work independently and take direction a must. Patient-centered focus and exemplary customer service skills. Ability to multitask and work efficiently in busy office setting essential. Computer proficient in Outlook, Meditech, Windows, Excel, with the ability to learn new programs and applications.