Responsible for timely and accurate patient registration. Interviews patients for
all pertinent account information and verifies insurance coverage.
DUTIES INCLUDE BUT ARE NOT LIMITED TO:
Interview patients at workstation or at bedside to obtain all necessary account information.
performed utilizing carts/computers on wheels
Ensure charts are completed and accurate
Verify all insurance and obtain pre-certification/authorization
Calculate and collect patient liable amounts
Ensure that all necessary signatures are obtained for treatments
Answer any questions and explains policies clearly
Process patient charts according to paperwork flow needs and established productivity standards
Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical
needs and answer patient and visitor questions
Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical
information with insurance and financial information
Assign I-plans accurately and research Patient Visit History to comply with the Medicare 72 hour rule
Search MPI completely and assign the correct medical code number. Notify Medical Records for any duplicate unit
Verify insurance benefits and determines pre-certification status. If pre-certification is needed, call the insurance
precert department and initiate review or verify authorization number provided by scheduling staff. Enter all information and authorization numbers into the registration system.
Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and
payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
Explain policies regarding services, charges, insurance billing, and payment of account. Request full or partial
payment for services rendered according to collection policies. Issue a Business Office letter to all patients according to policy
btain proper authorization for treatment and approval codes from the insurance carrier for patients presenting for
treatment insured by an MCO. Collect co-pays, deposits, and deductibles and documents collection status in the system and chart. Issue waivers for signatures when appropriate.
Inform former patients or their representatives of delinquent accounts and attempt to obtain payment. Refer delinquent
accounts to the Manager/Supervisor for further action
Receive and receipt payments from patient for services rendered. Prepare daily deposits and maintains the integrity of
the cash drawer
Produce paperwork on each patient for distribution to appropriate departments. Align pertinent documents for
establishing the patient's medical record and financial file
Register and admit all patients after the other registration departments are closed. Route admission documents and
forms to appropriate departments
Price, key, and detail patient charges. Burst charts for distribution to physician's billing service, medical records,
ancillary departments, and the business office. Check for double charges on all accounts
Work with physician offices and ancillary departments, providing information when necessary or forwarding relevant
Document complaints received from patients, the medical staff, and ancillary departments on an incident report form
and refer to coordinator for follow-up action
Acknowledge, file, and send MOX messages via Meditech
Check for physician orders and attaches them to the patient medical records to ensure that patients are receiving
Escort patient to his/her destination or refers patient to an available escort
At least one year of registration experience preferred
Corpus Christi Medical Center is a Health Care System including Bay Area, Doctors Regional, The Heart Hospital, Northwest Regional, Bayview...