Registration Representative
D-H Lebanon DHMC Mary Hitchcock Memorial Hospital - Lebanon, NH

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At the direction of the Manager, perform a variety of customer service and clerical responsibilities to assist in the optimal functioning of the Department. Identify areas for improvement.

The successful candidate will interact with patients via telephone and/or in person collecting insurance, personal demographic information as well as, initiating discussion with patient regarding balances due. In addition, the postion requires interaction with insurance companies and/or doctor's offices to validate correct insurance, and covered benefit and authorization requirements. Customer service focus a must, along with the ability to work with the public.

MINIMUM EDUCATION AND EXPERIENCE: High school graduate with a minimum of one year of experience or the equivalent required. Previous experience in a healthcare environment preferred. Excellent communication and interpersonal skills required. Familiarity with computers desired.