TITLE: Sales Associate-Registry San Mateo
SALARIED OR HOURLY: Hourly
REPORTS TO: Assistant Store Manager (as assigned)
EXEMPT OR NON EXEMPT: Non-Exempt
JOB SUMMARY: (the purpose of the role)
Under the direction of store leadership, the Sales Associate is responsible for providing excellent customer service, maintaining a clean, safe and pleasant work environment, and implementing the Company’s mission and goals. Works flexible hours at multiple locations within a county and adheres to a no overtime policy. Will work in an accurate and efficient manner to reduce waste, improve sales and reduce expense.
PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES: ( Accountabilities = the WHAT. The specific outcomes or results that an experienced person in this job is expected to contribute to the goals and performance of Goodwill. Include financial/budget accountabilities that the individual has direct or indirect impact on. Responsibilities = the HOW. The specific duties that an experienced person in this job is expected to perform in the achievement of their accountabilities)
Achieves the highest standards of customer service. Maintaining high levels of courtesy standards, attentiveness.
Maintains assigned work area in a neat and orderly manner. Providing a safe working and shopping environment at all time.
Works under the supervision and guidance of store leadership to maintain the highest levels of merchandise presentation standards.
Works under the direction of assigned leaders and supervisors to reduce all elements of loss and shrinkage. Giving special attention to deterring theft and reporting suspicious activity when appropriate.
Is responsible for being aware of all policy, procedures and guidelines related to the effected completion of job requirements.
Participates in all training activities and assignments as directed.
Supports the team environment by actively participating is the effective merchandising of assigned areas.
Works to improve delivery of customer service in the store, making efforts to improve processes and practices that will continually enhance the shopping experience.
Assist in the visual presentation of the store as directed, including window displays, rack signing and sizing and accessorizing.
Other duties as assigned
QUALIFICATIONS: (education, work experience, and technical competencies)
Retail and customer service experience preferred
Ability to work flexible hours at multiple locations
Must be able to read and write English proficiently, or have enrolled in and are on track to successfully complete an approved ESL program.
Demonstrate math and or accounting skills
Must be able to lift 35 lbs.
Must be able to stand on hard surfaces for an extended period of time.
Ability to work in diverse public
Goodwill Industries San Francisco, San Mateo and Marin Counties - 21 months ago