Play a vital role in the customer banking experience at Chase! As part of JPMorgan Chase, a leading global financial services firm, Chase has over 5,600 locations where our bankers build relationships with customers by providing them with products and services to meet their ever-changing needs.
The Relationship Banker is a branch based customer facing position whose primary goal is to acquire, retain, deepen and manage relationships with our customers. Relationship Bankers are responsible for generating growth in balances through the sale, marketing, promotion and referral of products utilizing a proactive and disciplined approach. You will take a lead role in creating an outstanding customer experience and helping the Branch meet sales objectives contributing to the success of the firm. As a Relationship Banker, you will have an assigned portfolio of customers and proactively meet with them - face to face and over the phone - to discover their financial needs and provide product and service recommendations. In this role you will also continue to develop and cultivate your existing customer relationships. You will also partner with specialists (such as Loan Officers, Business Bankers, and Financial Advisors), to ensure our customers get access to experts who can help them with specialized financial needs
If you are interested in building a career at Chase, there are plenty of career development opportunities available. Many successful Relationship Bankers develop skills to move into roles such as Branch Managers, Assistant Branch Manager Sales, Relationship Managers, Mortgage Officers and Financial Advisors - or other career paths.
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC’s review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
College degree preferred or High school degree/GED or foreign equivalent
Minimum of one year Branch Sales Experience or equivalent Financial Services Sales experience with proven success in establishing new clients, revenue generation, and the ability to deliver results.
Series 6/7, state registration (including 63 if required), and life licenses REQUIRED. If unlicensed, must be obtained within 90 days of joining Chase
Ability to establish credibility and rapport, be friendly and personable and look for ways to benefit the customer's financial relationship both over the phone as well as in person.
Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills comfortable making outbound calls
Understands how to present features, and benefits of products and services to customers with differing needs
Self motivated, assertive, performs well in a competitive sales environment
Professional, thorough and organized; able to follow standard operating policies and procedures
Ability to learn products, services and procedures quickly and accurately; explain concepts clearly to customers
Understand how to interpret numbers, trends and data to make effective decisions
Ability to work branch hours, including weekends and some evenings
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V
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