Rep 2, Payment Center/Lobby
NorthEast Division - Trenton, NJ

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  • Payment Centers are open 7 days a week, 8am-8pm. Applicants must be available to work all days and hours.
Tasks:
  • Position, demonstrate, and sell Comcast products and services to new
and existing customers.
  • Address and resolve customer escalations.
  • Function as subject matter expert for store sales consultants in the
areas of product knowledge, promotional code usage, billing and order
entry.
  • Responsible for daily cash handling and reconciliation functions
including payment drops and safe access.
  • Provide side-by-side training for new hires on order entry, customer
service and sales related processes.
  • Maintain store sales reporting and analysis for Supervisors.
  • Coordinate equipment reconciliation and inventory management.
  • Perform routine audits on cash handling, inventory, and commissions
tracking.
  • Work with Supervisor to implement POP advertising display and sales
collateral strategies, making the most effective use of store displays.
  • Maintain the visual appearance of the store.
  • Display grace under pressure in a fast-paced environment.
  • Must be self motivated and maintain a professional appearance.
  • Maintain punctual attendance and flexibility to cover multiple
locations throughout the operating area and be available to work
evenings, weekends, and overtime as needed.
  • Stand on feet for long periods of time.
  • Occasionally lift and carry loads of 25 lbs or more.
  • Other duties as assigned.
Required Skills:Requirements:
  • High School or Equivalent
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  • Generally requires 2-5 years related experience
  • Payment Centers are open 7 days a week, 8am-8pm. Applicants must be available to work all days and hours.
Comcast is an equal opportunity/affirmative action/drug free workplace employer and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, qualified disability or veteran status, ancestry, marital status, affectional or sexual orientation, sex or any other legally protected category.

Comcast - 2 years ago - save job - block
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