Representative-Guest Services
Northeast Georgia Health System - Gainesville, GA

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High School/GED

1 Year of Experience Required

The Guest Services Representative functions as a highly visible and accessible patient and family advocate that acts as a liaison between patients and the institution. They offer a specific channel for patients and families for information, general assistance, and referral to appropriate resources. The Guest Services Representative will ensure as personal touch to the patient's hospitalization or outpatient service and help alleviate fears and anxieties for both patient and families, as well as be exceptionally responsive to all customer satisfaction issues. They will provide interpretation services for both campuses.
High School diploma required. Minimum one year customer service experience relating to the medical profession. Knowledge of medical terminology.

Northeast Georgia Health System - 23 months ago - save job - copy to clipboard
About this company
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Northeast Georgia Health System in Gainesville, Georgia, is a not-for-profit community health system, dedicated to improving the health and...