Research Analyst - IT Performance Management
TRAC Research - Stoneham, MA

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Company: TRAC Research is a market research and analyst company that specializes in IT performance management. The company's area of coverage includes a full spectrum of technologies for managing the delivery of IT services to business users - from the data center to the point of the business user’s interaction with the application. TRAC's unique interactive research reporting formats are designed to enable IT user organizations to access customized findings and recommendations relevant to their specific use cases of IT management technologies.

Summary: Looking to hire a Research Analyst that has an expertise in at least two of the following areas such as:

  • Application performance monitoring
  • Network monitoring and management
  • Web performance management
  • WAN optimization
  • Systems management
  • IT security
  • Cloud and virtualization management

This position will provide qualified candidates an opportunity to become thought leaders in this market, influence market dynamics and use TRAC's unique research methodology to help end-user organizations select solutions that are the best fit for their specific requirements.


  • Publish 20-25 research reports per year
  • Publish in-depth assessments of technology vendors in this space using TRAC's unique methodology
  • Design end-user surveys to capture key dynamics in the market
  • Publish articles about key market events
  • Conduct briefings and advisory sessions with vendor clients
  • Conduct interviews with users of IT performance management technologies
  • Analyze information collected to provide actionable insight and recommendation to the market
  • Work closely with sales team to generate new revenue and grow existing end-user, enterprise and service provider client relationships
  • Work with TRAC's publication partners to provide quotes and excerpts from research relevant to their audience
  • Manage content for TRAC's IT Performance Newsletter


  • In-depth knowledge about product offerings and competitive differentiators of technology vendors covered
  • Strong written and oral communication skills
  • 5+ years experience in IT management
  • Strong analytical and critical thinking skills
  • Proven business leader
  • High energy; ability to thrive in fast-paced environment
  • Ability to multitask and meet deadlines without compromising quality
  • Proven track record in maintaining high levels of customer satisfaction
  • Experience in public speaking and strong presentation skills
  • Bachelor Degree required; Master degree preferred

Location: Stoneham, MA

About this company
TRAC Research is a recognized expert in IT Performance Management. We specialize in providing in-depth coverage of the full spectrum of...