Are you anxious to join a luxury hotel group with a very simple philosophy? Do you want to work for the premier luxury hotel in Miami? Then consider working for Mandarin Oriental, Miami!
Our property in Miami is one of twenty-two luxury hotels located worldwide in areas such as Asia, North America and Europe. Mandarin Oriental Hotel group is a unique collection of hotels which redefine luxury by delighting our guests with unparallel experiences. Our guests enjoy a true sense of place in each location while receiving superlative service in keeping with our oriental heritage.
We are looking for a Reservations Consultant for our Reservations Department. Minimum 1-2 years guest or customer service experience required, preferably in a luxury hotel. Responsibilities include handling guest reservations, answering incoming guest calls, responding to reservation confirmations, filing and office administration. Candidate must have excellent communication skills, telephone etiquette, and computer skills, including Word and Excel. Flexible schedule from 11:30-8pm and 1:30-10pm. Bilingual in Spanish speaking preferred. Full time position only.