Resident Director for Central Operations- FLCC Association
Finger Lakes Community College - Canandaigua, NY

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The Resident Director for Central Operations is part of the Office of Housing and Residential Life of the Finger Lakes Community College Association, Inc. and reports to the Director of Housing and Residential Life.

He/She will serve as the live-in professional for college residence hall and provide primary support to college housing office in administration of its residence life program


Coordinate and administer the overall Residence Life program, including student development and operations components, in assigned residence hall
Serve as the live-in, on-call professional responsible for initial response to resident and community needs
Serve as a primary support and resource for the daily operations of the Office of Housing and Residential Life, including clerical and general office support, managing the reception area, coordinating appointments and schedules, participating in business meetings, representing the program during Orientation and Admissions events, conducting tours, and assisting with special events
Provide Finger Lakes College Suites Management Office with limited coverage to assist with mail, placement, assignment, billing, and other key processes
Participate in Resident Assistant staff supervision, training, selection, evaluation, and programming
Serve as primary resource and referral for student staff and residents dealing with specific residence hall problems, including issues with facilities, resident mediation, developmental concerns, and personal matters
Develop and maintain awareness of issues within the residence community and work with the Director of Housing and Residential Life to initiate efforts to respond
Work with Resident Assistants to assess student needs and interests, anticipate and promote educational and recreational programs, and support established initiatives that enrich the residential community
Address low-level student conduct and maintain records in accordance with the Finger Lakes Community College Student Code of Conduct and Finger Lakes College Suites Rules and Regulations
Assist with residence hall openings and closings
Implement all policies and procedures of the Association and Finger Lakes College Suites
Perform other duties as assigned


Demonstrated ability and strong desire to provide high standard of customer service with enthusiasm and energy
Ability to accept direction, prioritize, and work under pressure and time constraints
Detail-oriented and organized approach to work
Friendly, courteous, and professional demeanor
Strong communication and telephone skills
Capable of interacting with various constituencies, including staff, faculty, administrators, parents, and students
Proficiency in MS Office and MS Outlook
Background in supervision and crisis management

Bachelor’s Degree required; Master’s Degree preferred.

Minimum of two to three years of residence life experience.

On-site residence required.

Additional Information:

Full-time salaried position ($22,000), 52 weeks per year, 40 hours per week; flexibility required
Furnished apartment
Sick and vacation time
Health insurance
Meal benefit

Address online cover letter and resume to Martin Glieco, Director of Housing and Residential Life, FLCC Association, Inc.


Finger Lakes Community College - 22 months ago - save job
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