Residential Counselor
Volunteers of America - Greater New York 2 reviews - Elizabeth, NJ

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The residential counselor is responsible for assisting in the case management and treatment plan implementation for the residents. The residential counselor provides direct care services to the residents, including but not limited to: transportation, crisis intervention, and case management.



The position shall have one of the following: A bachelor’s degree from an accredited college or university in a mental health, health or other appropriate human services related discipline; a license as a registered nurse; a combination of one or more years of college, plus related work or life experience together equaling four years. The individual is required to have at least one year of related work or life experience if the four-year college degree does not meet the requirements above. A license as a practical nurse plus two years of related work or life experience or a high school diploma or the equivalent, plus four years of related work or life experience. This position shall also have a valid driver’s license with a clean driving record for a minimum of 24 months.

When “related work or life experience" is relied upon to meet staff qualifications, the personnel file shall clearly document the “related work or life experience" and how it relates to the job duties and responsibilities for the position in which the individual is being hired.


  • On-site consumer resident supervision or support.
  • Communicating observations and information about the consumer resident to the program coordinator, RN and treatment team.
  • Supervising, organizing and supporting recreational and/or socialization activities
  • Transportation.
  • Residential counseling.
  • Crisis intervention services (but not including crisis intervention counseling).
  • Participation in the development of the comprehensive service plan.
  • Participation in individual service coordination activities.
  • Documenting observations, information and services provided to the consumer resident in progress notes.
  • Perform all other duties as assigned.


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