Restaurant Manager - Salary & Hourly
Friendly's - Crofton, MD

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Friendly Ice Cream Corporation is celebrating 76 years! We are a franchisee of Friendly's and we are currently looking for talented leaders in Casual Family Dining. As an Employer of Choice, we are offering a wealth of opportunities for career growth as we financially reward our employees and create a culture of family environment. Come join our team where we promote within!

(we have restaurants in Crofton, Hanover, Catonsville and White Oak):

General Manager Primary Duties and Qualifications:
§ The General Manager is a hands-on position with complete responsibility for all restaurant related functions, systems and processes. You will perform operational duties, supervise the leadership team and crew employees' activities and ensure the overall integrity of the restaurant. Your active involvement will be in achieving outstanding guest services, build sales and provide sound cost controls so they will result in timely, consistent, and superior performance to your restaurant and your guests.

§ In addition to your operational duties, you will support various human resource related functions including coaching, development, leadership, direction and inspiration. We look to you to be the positive role model for your team and to supervise and coordinate duties by handling staffing needs, community inquiries, guest requests and complaints. Your position as General Manager will have direct and overall responsibility for the restaurant's results.

§ We require you to have two plus years of continued formal education or equivalent restaurant management experience. You must have good communication, organization and leadership skills. This position is a flexible schedule requiring you to work rotating shifts.

Assistant Manager Primary Duties and Qualifications:
§ The Assistant Manager is also a hands-on position that provides leadership and supervision to restaurant employees for all aspects of each shift worked in a single restaurant. You will report to the General Manager and may supervise 10 - 20 restaurant employees per shift with direct accountability for all operational results for each shift worked.

§ We require you to possess Restaurant Management or Supervisory experience, excellent communication skills, proven track record of promotions and success, some college education, flexibility with schedule and an excellent work ethic.

Hourly Supervisory Staff Primary Duties and Qualifications:
§ The primary function of this position is to assist the General Manager and Assistant Managers with the opening and closing of the restaurant, perform assigned administrative and shift duties until relieved and then perform regular operational duties ensuring safety regulations and quality standards are maintained and that customer satisfaction is achieved. We require a high school diploma or GED, food service background / experience and excellent communication skills. You must be able to work the scheduled / assigned times, have demonstration of a proven track record of promotions and success, have adequate transportation, and have an excellent work ethic.

We offer a Benefits Program that recognizes your health, invests in your future, balances your work and life and rewards you for your performance:

§ Blue Cross Blue Shield Medical Insurance Plan

§ DentaQuest Dental Insurance

§ Health Care Spending Account

§ Long Term Disability

§ Employee Life Insurance

§ Accidental Death & Dismemberment (AD&D) Insurance

§ On The Job Travel Accident Insurance

§ Vacation Benefit

§ Holiday pay

§ Free On Shift Meals

§ Employee Discount Program

§ Employee Anniversary Recognition

§ Base Pay

§ Bonus Pay for Salaried Managers

§ Recognition Program

§ Quality of Life and More!

If you are looking for more than just another job and if you possess these qualifications and can demonstrate previous successes in the management and execution of similar functions, then we encourage you to apply at one of the above locations or apply through the provided link.


About this company
275 reviews
Friendly's Ice Cream, LLC is a vertically integrated restaurant, retail marketing and manufacturing/distribution company, with a legendary...