Retail Operations Manager - Chattanooga & Surrounding Areas
Delek US - Chattanooga, TN

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***Currently Hiring Retail Operations Managers!***Chattanooga TN and Surrounding Areas
We’re a strong and thriving company and we want YOU to grow with us!

Currently searching for retail managers with great leadership skills and applicants who consistently excel when challenged with new responsibilities.
Must be able to lead by example and must enjoy coaching and leading a team.
Experience with P&L accountability, foodservice profitability, retail merchandising and customer service.
Knowledge in inventory management is a must.

Minimum 1 to 2 years retail/foodservice management experience preferred. If you are ready to take on an exciting career and be a part of a team that continuously strives to succeed, then we invite you to apply today!
Training - We want to make sure you're confident, well trained and excited about your job. Remarkable service and world class operating procedures are important to us. That's why we take the time to train our employees through our orientation program. To help our employees get the excellent training they need, we use online training, print materials and shoulder-to-shoulder learning with a qualified training manager.

Career Growth - Many of our District Managers started as store managers or have climbed the ladder from store associate.

Generally, our employees follow the below growth:
• Team Member
• Customer Service Leader
• Manager
• District Manager

If you want to grow within Delek U.Ss, we'll help you develop the skills and experience you need to succeed. Plus, with stores all over the south, we offer lots of opportunities for advancement!

Job Title: Salaried Manager

Department: Operations

Reports To: District Manager

Job Classification (select): Salary/Exempt

Typical Work Week (approximate): 50-60 hrs/week, on call and need to be available 24/7

Compensation: Market Comparable Rate Bonus: Monthly

A Salaried Manager is responsible for the execution of company strategies and programs within the assigned store. This person is responsible for the financial success of the store: implementing and verifying training activities, supervising store employees, providing guidance in employee relations issues, and leading employees toward sales goals.

Major Responsibilities:

1. Maintain customer service standards.
2. Enforce company cash control policies and procedures.
3. Adhere and enforce all laws and regulations regarding the sale of government regulated products.
4. Maintain store safety, security, cleanliness, and sanitation standards.
5. Meet budget sales and expenses.
6. Hire, terminate, develop and train employees according to company policies and procedures
7. Comply with company code of ethics and general rules of conduct.
8. Complete administrative activities accurately and timely.
9. Other duties as assigned.
Essential Requirements (total should be approximately 100%):
Standing/walking 70% Squatting/stooping 3%
Lifting up to 40 lbs 7% Climbing 43%
Bending 5% Reaching 10%
Sitting 1%

Quantitative Data: Travel requirements - Overnight 0%
Handle hazardous materials – 5%
# People managed:
# of Hourly: 4+
# of Salary: 0
Knowledge and Skills Education requirements, Experience, Special skills, and specialized training, etc.:

1. Strong Oral Communication skills
2. Proven leadership abilities
3. Bilingual in Spanish/English a plus
4. Computer literacy
5. Team developing skills
6. Sales oriented
7. Customer service driven
8. Basic math skills
9. Previous management experience desired

Problem How to Solve - Staffing: Follow recruiting, hiring, and orientation/training program
Achieving Sales and Margin Budget: Executing marketing plan, ensure store is well stocked and merchandised at all times
Expense Controls: Daily monitoring, and adherence to established control measures

Interaction: Interaction With Nature and Scope Frequency
Customers Transaction interaction - Daily
Staff Directive and informative - Daily
District Manager Informative and advisory - Weekly
Corporate Office Informative and directive - Weekly
Vendors Perform ordering and receiving procedures - Daily

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