SAN Engineer - IBM Storage and SVC Support Engineer
Siemens Enterprise Communications - Rochester Hills, MI

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Siemens Enterprise Communications IBM Storage and SVC Support Engineer (SAN Engineer)

As an IBM Storage and SVC Support Engineer , you will be part of the Siemens Enterprise Communications Managed Services team representing the IT infrastructure services supporting mission critical systems on behalf of Siemens Enterprise Communications for our $3 billion dollar major academic healthcare organization in southeast Michigan.

You will plan, design, and analyze IBM storage infrastructure, including IBM-SVC, while ensuring high levels of data quality and availability. You will also be responsible for capacity planning and SAN / Storage performance analysis, and developing data disaster recovery plans. You will develop, implement, and oversee policies and procedures to ensure consistent storage provisioning and uptime for IBM-XIV Storage environment with IBM-SVC and CISCO SAN.

  • Lead the development of long-term strategic goals for storage servers and databases across the organization in conjunction with company objectives
  • Develop storage architectures based on capacity planning analysis and other needs assessments
  • Allocate storage to business units across the enterprise based on established requirements, available disk space, and future growth
  • Oversee the development of procedures for backups and restores, as well as monitor the performance, success, or failure of these tasks
  • Develop, implement, and maintain procedures for storage change management, availability management, backup management, and incident management
  • Recommend, install, and configure new and existing storage devices and corresponding software
  • Analyze storage equipment performance, collect information, and prepare summary reports
  • Develop, implement, and maintain testing process for current, new, and modified storage appliances and software
  • Respond to and resolve storage access problems, retrieval issues, storage device status, and other issues
  • Define, communicate, and enforce data storage retention policies and create routines for end-users to facilitate storage best practices, including desktop storage administration
  • Define and adhere to service level agreements with end-users regarding storage allocations, limitations, and availability
  • Ensure that information storage and retention measures and equipment adhere to all applicable laws and regulations
  • Manage and/or provide guidance to other members of the team
Position Requirements:
  • Excellent knowledge of Cisco SAN, IBM-XIV Storage, IBM-SVC
  • In-depth understanding of storage architecture design techniques, theories, principles, and practices
  • Working technical experience with designing, building, installing, configuring, and supporting storage servers and software
  • Experience working with clustered systems required
  • Hands-on storage management and troubleshooting experience with IBM-XIV and IBM-SVC storage management environments
  • Solid skills in UNIX and Windows operating systems
  • Knowledge of applicable data retention practices and laws
  • Good written, oral, and interpersonal communication skills
  • Strong technical documentation skills
  • Keen attention to detail
  • Proven analytical and problem-solving abilities
  • Able to prioritize and execute tasks in a high-pressure environment
Knowledge Required:
  • Detailed knowledge of IBM-XIV Storage, IBM-SVC and general knowledge and understanding of EMC VMAX, VNX, Connectrix SAN solutions
  • Knowledge of Cisco SAN switches, IBM and EMC tools, including SVC, ECC, Unisphere
  • Ability to leverage BCV and SNAP strategies
  • Familiarity with MS Office tools, including Visio
  • Knowledge of IBM 3494 Tape Library and EMC-AVAMAR backup technology is a Plus
  • Knowledge of Netbackup environment will also be beneficial
Job Skills and Duties:
  • Day to day management IBM XIV and other EMC Storage related support activities for client
  • Responsible for storage architectural layout, design, provisioning.
  • Engaged in the support of back and DR environment, especially from the perspective of using RecoverPoint Continuous Data Protection and Continuous Remote Replication management and problem resolutions
Education and Work Experience Required:
  • Bachelors Degree in Business Information Technology
  • 7+ years experience

Our customer is committed to fostering good health and welfare of all people, and to improving the health and productive lives of its employees and their families. In an effort to accomplish this goal, our customer maintains a tobacco-free environment for its employees, members, patients, and visitors and prohibits the use of tobacco products or smell of tobacco products anytime during work hours.

Requisition Number:

Job Title:
SAN Engineer - IBM Storage and SVC Support Engineer

Area of Interest:
Information Technology

Rochester Hills


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