SAP Business Intelligence Functional Analyst - Supply Chain Management
National Grid USA Services Company Inc - Brooklyn, NY

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About the Position:
This position is accountable for working with the SCM functional area to develop optimal functional designs that will maximize the value of the BI solution and reporting tool capabilities. The BI analyst will provide support and directly assist the BI Power User Community for Supply Chain in their information management needs.

Position Responsibilities (including but not limited to):
Clarifies Business Intelligence requirements and BI Object / Universe enhancement or new requests with Power User/End User/ Super User
Creates holistic and optimal functional designs that can accommodate multiple business requirements when applicable and collaborates with power user to ensure any near future requirements are incorporated in overall design solution functional specification for BI Objects
Educates Power Users on BI Universe design and BW Object data model and mapping of data to business processes for SAP SCM
Educates Power Users on BI application capabilities, limitations, system performance measurements and refresh schedules, escalation process to BI organization
Assist Power Users with complex report requirements and guides and directs Power User to correct BI universe for report design
Develops Power User community and skillsets by performing training sessions, on-the-job trainings and assisting as necessary
Provides the third line of support to resolve user questions and issues with the BI application
Maintains necessary documentation as dictated by organization
Responsible for following escalation process, development , engagement , publishing and other guidelines as defined by the BI Organization
Collaborates with technical team to clarify functional requirements and provide input in technical design as needed
Reviews test cases provided by requestor and ensures test data is available in software development environments
Reviews unit testing results, participates in integration testing and coordinates user acceptance testing with initial requestor
Identifies new enhancement opportunities
Willingness to become subject matter expert in one or more BI technologies
Assist in project prioritization and business case development
Participates in testing of new and updated reports, application upgrades
Provides feedback on system performance and report findings to BI admins and developers

Knowledge & Experience Required:
In depth experience using BI tools such as: SAP Business Objects, Web Intelligence, Dashboard, Crystal Reports
In depth experience of basic business processes and data relationships for SAP SCM
In depth experience using SAP BOBJ Universes
In depth experience to translate complex business requirements into robust and optimized reporting solutions
Experience of the overall BI/DW architecture and SAP BI Software Development Life Cycle Management
Experience of ITIL development processes, governance and procedures
Experience data modeling principles and data model design
Experience delivering and creating BI User Training
Excellent communication skills and facilitation skills

National Grid values and celebrates a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusiveness that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an equal opportunity employer.