SAP-Logistic Operations Support Analyst - Enterprise Software job
Mondelez International - Parsippany, NJ

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Mondelz International Company Overview Mondelz International is a whole new company that has been reimagined with a single focus in mind create delicious moments of joy by sharing the worlds favorite brands Launched on Oct 1 2012 and employing around 100000 people around the world Mondelz International comprises the global snacking and food brands of the former Kraft Foods Inc While Mondelz International is new our brands are as diverse and rich with heritage as the 170 countries in which our products are marketed As the worlds preeminent maker of snacks Mondelz International has leading shares in every category and every region of the world in which it competes The company holds the No 1 position globally in Biscuits Chocolate Candy and Powdered Beverages as well as the No 2 position in Gum and Coffee Mondelz Internationals portfolio includes several billiondollar brands such as Nabisco Oreo and LU biscuits Cadbury and Milka chocolate Jacobs coffee Tang powdered beverages and Trident gums Mondelz International has annual revenue of approximately 36 billion and operations in more than 80 countries For more information visit wwwmondelezinternationalcom and wwwfacebookcommondelezinternational SAPLogistics Operations Support Analyst Strategic planning and business alignment for business operational metrics supply chain systems productivity and support services 1 Direct daytoday operations and support services for all solutions across end to end integrated supply chain in a timely and cost efficient manner Responsibilities include answering ticketsemails for transportation users some configurationsdock schedule set up a SME on all transportation apps including OTM and SHIPS a SME on transportation planning freight payment and invoicing and transportation related reporting General Support Lead Duties for KWIC Voicepick Winwhere OTM SHIPS Roadshow DOMIRA Transportation Forecasting Transportation Reporting InSite ODS Spec 203 these duties include managing the Infosys team reviewing incidents prioritizing breakfix recording disruptions coordinating minor upgrades answering SME questions initiatives driving towards reductions in incidentsdisruptionswork effort consulting on projects for the apps 2 Provide strategic direction on future technology in the area of end user computing and technology integration tools in line with industry standards Responsibilities Include Application Integration Support for technologies across all plant and warehouse solutions 3 Facilitate technology lifecycle management process for Plant and Warehouse solutions and support build of facility technical roadmaps 4 Ensure legal and statutory regulation compliance reporting frameworks such as Sarbanes Oxley are complied with across the ISC organization Responsibilities include checking the work of 3rd partys work and to ensure all documentation is in order in anticipation of audits and yearly SOX testing Must be a SME on all documentation and procedures so that they can answer auditor questions and performlead the yearly SOX testing efforts 5 Provide direction and deliver continuous improvement for Application Support processes and methodologies across supply chain 6 Superior people development to continuously upgrade the skill base of the organization 5+ years in positions of increasing responsibility in multidisciplinary functions BS Degree is required MBA or MS is preferred Executive maturity strong business acumenbusiness savvy Superior relationship management skills (both internally as well as externally) Background in ITIL processes and best practices Must be comfortable in leadership roles involving complex andor ambiguous situations Systems aptitude and strong business process understanding Proven ability to function as an organizational change agent Able to see beyond current situations towards higher level process and systems improvements Mondelz International is an equal opportunity and Affirmative Action employer We actively seek to maintain a diverse work force and Mondelz International therefore recruits qualified applicants without regard to race color religion gender national origin age disability or Vietnam veteran status
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