CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber-optic network and multiple data centers for businesses and consumers. CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations.
Savvis, is a CenturyLink company, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises. Nearly 2,500 unique clients, including more than 30 of the top 100 companies in the Fortune 500, use Savvis to reduce capital expense, improve service levels and harness the latest advances in cloud computing. By outsourcing to Savvis and CenturyLink, enterprises can focus on their core business while we ensure the quality of their IT infrastructure automation.
As a Senior Business Intelligence Analyst, you will partner in a team environment or be able to independently identify, document, analyze, and communicate solutions to meet the reporting needs of the business. The successful candidate will work with Business Solutions operations and process teams to translate business needs into requirements and recommend and build reporting solutions using team resources. The Senior BI Analyst will be responsible for project management of such projects from the analysis and requirements gathering phase, through the development, testing and final delivery of scorecard metrics and/or reporting solutions. The successful candidate will be able to manage multiple priorities and work across client groups to eliminate barriers and complete high quality projects in agreed upon time frames.
Candidates for this position must be well organized and have effective interpersonal skills and excellent verbal and written communication skills. The position will provide technical opportunities and use a business-value approach to identifying reporting solutions to fit business needs. It requires the selected candidate to be a motivated self-starter with the ability to supervise other’s work in a collaborative team-oriented group environment, while keeping a strong focus on the needs of the business .
- 3-5 years of Business Analyst and/or IT Analyst or equivalent experience
- Demonstrated ability in developing complex automated reporting solutions using tools such as SQL, MS Access, SAS, IBI WebFOCUS or Crystal Reports
- Able to effectively manage multiple projects and manage across teams
- Strong analytical skills
- Strong problem solving abilities
- Proficient with Microsoft Office
- Demonstrated strong and positive interpersonal skills. Able to interact well with individuals from all disciplines
- Bachelor's degree in Business Administration, MIS or related subject area
- Knowledge of CenturyLink/Qwest data, systems and processes including Sales, QC and/or QCC ordering, billing, revenue, financial and inventory systems highly desirable
- Combined IT and Business Operations background
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast. Our combination of business and residential service solutions – including home and wireless voice solutions and digital television – provide innovative solutions to our customers. CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world. CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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