Client Services 107032 - Indianapolis, IN

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This position exists to serve in providing client service support and general computer support, may be responsible for preanalytic processing of specimens and waived testing as well as related clerical tasks. The incumbent may be responsible for patient and specimen registration and delivery of specimens. QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES
Requires HS Grad or GED Equivalent.
Requires a minimum of twelve (12) months experience in a laboratory setting. Supervisory experience preferred. Prefer coursework in a biological science with an Associates Degree in Medical Laboratory Technology or related science.
Requires ability to read and write at an appropriate level.
Requires working knowledge of computers in order to perform specimen inquiry and order entry.
Requires excellent telephone skills.
Requires strong interpersonal skills and ability to work as a team member.
Requires ability to perform repetitive tasks for prolonged periods of time.
Requires basic knowledge of the pre-analytical phase of laboratory testing .
Requires ability to learn and retain information .
Requires extreme organization and be able to handle multiple functions at one time .
Requires understanding when a question or issue must be referred to another area to ensure appropriate action .
Requires the ability to use the laboratory computer system for data entry and retrieval of test results .
Requires strong customer service skills that include excellent telephone communications with a pleasant demeanor .
Requires ability to communicate professionally and effectively .
Requires excellent working knowledge of medical terminology and test requirements