Under general supervision,the Senior Software Engineer develops and supports Workforce Management initiatives, Kronos Retail and other Corporate and financial systems. This position assumes responsibility for administration, documentation, support and troubleshooting of these systems. This position participates in all phases of the software implementation process including both package and custom development. Software development processes include requirements gathering and analysis, functional design, technical design, coding, testing, implementation, and post implementation support . This position may also be called upon to act as Project Manager of Workforce Management and Corporate systems projects.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES*
Develop and support existing and future applications.
Analyze, design, develop, maintain, monitor and support Workforce Management , Kronos retail and other Corporate systems’ environment and implement robust, maintainable solutions that meet the established business requirements.
Establish and enforce software development best practices.
Develop and maintain technical and project documentation.
Develop test plans and work with QA to establish test processes.
Provide recommendations to management, based on current and emerging technologies, on methods to reduce costs, improve performance and availability, and reduce administration time for GameStop Workforce Management and Corporate systems.
Research, test, and apply all applicable service packs.
Support new implementations, upgrades and rollouts of Kronos Workforce Central and Corporate and financial systems.
Perform on call duties.
Develop productive, sustainable cross-functional relationships throughout the organization.
Model the collaborative and supportive behaviors expected from all GameStop associates including, but not limited to, supporting a diverse, inclusive, respectful culture that values ideas over status; giving and receiving feedback effectively; working closely and collaboratively with others.
Provide thought leadership to leaders throughout the IT organization to improve products and processes.
Collaboration — Workingeffectively and cooperatively with others; establishing and maintaining good working relationships.
Innovation - Generating innovative solutions i n work situations; trying different and novel ways to deal with work problems and opportunities.
Navigating Complexity — Proactively and quickly making sense of complex issues; responding effectively to complex and ambiguous situations; communicating complicated information simply.
Technical/Professional Knowledge and Skills – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise.
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)
A Bachelor’s degree from an accredited program in Information Systems, Computer Science or other related field required
At least 5-8 years of application analysis, design, development and maintenance experience with Kronos, Workforce Management and financial systems. Also experience with Microsoft’s solutions, client side and server side controls, and SQL Server experience
At least 3 years of Kronos and financial applications experience such as Epicor Sales Audit and Great Plains in a retail environment preferred
MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES
Knowledge and experience with Kronos Workforce Central Suite 6.1.
Proficient knowledge of Workforce Connect and Workforce Integration Manager.
Proficient SQL Skills - Sqlserver
General knowledge of corporate financial systems.
Proficient in User interface design and developing visually appealing user interfaces
Proficient ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization
Expert ability to understand and apply basic software implementation methodology concepts
Working knowledge of effective problem solving and identifying innovative solutions, including new products
Proficient analytical skills, including the ability to evaluate existing or proposed new solutions for potential flaws or improvement opportunities – including alignment to departmental goals and standards
Working ability to navigate complex environments, work with interdisciplinary teams and effectively communicate priorities, delivery expectations, risks and concerns to management
Demonstrated solutions development ability, including innovative thinking, creative problem solving, and the ability to execute ideas quickly while maintaining high quality expectations
Proficient written and verbal communication skills using spoken English, including the ability to explain complex ideas to others with varying levels of expertise throughout the organization and with potential business partners
Proficient organizational skills, with the ability to handle multiple, overlapping, and potentially conflicting priorities
Proficient ability to remain highly effective under stress, and respond to pressure in a manner acceptable to others and to the organization
Expert ability to model consistently GameStop’s commitment to a respectful, diverse, inclusive, and collaborative work environment
Proficient ability to encourage diverse and entrepreneurial thinking
Working knowledge of Retail Systems and processes preferred
Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest and ethical responsibilities