Senior Cisco Voice Consultant (Job #12860)
SmartSource Inc - Plano, TX

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Smartsource is looking for a Senior Unified Communications (UC) Consulting Engineer

Where: Plano, TX 75074
Duration: Full time direct hire
Salary range: 100K+

Desired Skills:
Cisco ASA firewalls, Cisco UCS-B and C series, VMware ESXi 4 or 5 implementation experience; expert-level certifications including CCVP, CCNP-Voice, CCIE-Voice.

Description for the Senior Unified Communications (UC) engineer

The Consulting Engineer will provide service delivery for a variety of different projects featuring primarily Cisco hardware and software as well as the Cisco ecosystem products providing complementary offerings. Supported products include: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Presence, Cisco WebEx and WebEx Connect, Cisco Unified Presence, Cisco Unified Contact Center Express, Cisco LAN switching from 2960 to 65xx, Cisco routers from 8xx to ASR100x, Cisco ASA firewalls, Cisco UCS B- and C-series servers, VMware virtualization software, ZOOM Call Recording, Xmedius Fax Server, and internally-created applications.

The Netera approach to engineering delivery involves a defined methodology that includes business need identification, environment assessment, solution design, delivery, and management.

The Solutions Architecture team will be responsible through the design phase of this process which will result in a signed Statement of Work from the client. Once the Statement of Work has been executed, the Solutions Architect will meet with the engineering and project management team to discuss the requirements in more detail.

The Consulting Engineer will be responsible, with the assistance of the project manager, for delivering the defined solution based on the parameters outlined in the Statement of Work.

The Network Engineer will work with the Project Management team to define the details for the project plan addressing the items in the Statement of Work. The project steps in implementation include planning the deployment, staging the hardware and software in the Netera facility, implementing the solution in the client environment, post-cut support, documentation, and end user training.

Projects will generally involve a number of different technologies so the Consulting Engineer is expected to be able to learn quickly and achieve diversity across a number of different product lines. Additionally, the Consulting Engineer must be able to handle multiple projects at the same time to ensure timely project completion. Though technical competence in the desired skill areas is important, the ability to quickly learn and manage competing priorities is equally important.

In addition to Professional Services Engineering, the Consulting Engineer may be required to periodically assist on Time and Materials projects and complex Managed Services engagements. Due to the nature of these requests and the requirements around production environment implementations, the Consulting Engineer should be prepared for occasional night and weekend work and for some degree of on-call responsibilities.

Due to the changing nature of the supported technologies, continued training and education will be required to address client implementation and support needs. The Consulting Engineer will be expected to leverage internal training and self-paced training to meet these requirements.

Required Skills

Advanced implementation and support experience with Cisco Unified Communications & Collaboration and Cisco advanced routing and switching. Excellent communication skills and experience working directly with internal and external clients is a must. This position requires working knowledge of CUCM, CCME, Unity Express, Unity, Unity Connection, Presence, UCCX, voice gateways, WAN routing, and Multi-Layer switching.

Desired Skills
Cisco ASA firewalls, Cisco UCS-B and C series, VMware ESXi 4 or 5 implementation experience; expert-level certifications including CCVP, CCNP-Voice, CCIE-Voice.

Please send your resume to CArissa at Cmacellaio@smartsource-inc.com or call me at 630-818-1053 TODAY! Include your yearly salary with your resume

sologig - 23 months ago - save job
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