Provide good customer service to both internal and external customers, maintain positive and effective working relationships with other City employees (especially members of his or her own team), and have regular and reliable attendance that is non-disruptive.
Perform special projects as assigned by the Utilities Director or Finance Director.
Prepare monthly accounts receivable and revenue reconciliations for Water and Wastewater Department and monthly statistical reports.
Receive all Water/Sewer and Meter invoices for review. Prepare purchase orders and invoices for processing. Sign-off on invoices.
Receive all Purchasing (P-Card) transactions for Water/Sewer, review and sign-off as manager; prepare monthly P-card reconciliations.
Review and prepare all customer adjustments to water and sewer and meter invoices.
Prepare all Water/Sewer, Wastewater and Capital Projects journal entries, check requests and budget adjustments when necessary.
Clear utility aging, process customers’ refund checks, and process deposit refunds.
Prepare various water/sewer audit schedules for accounting for use by auditors.
Assist in the preparation of the Water/Sewer annual budget and review the Water/Sewer budget weekly to make sure there are no over-budgets.
Assist Utilities Capital Project Team in all financial and accounting issues and work.
Receive Wastewater Treatment Plant Department and Capital Projects invoices, review, reconcile and sign-off. Prepare purchase orders for process.
Enter bad debt payments from monthly collection agency statement and reconcile.
Assist Billing and Collections Manager with the setting of yearly sewer averages.
Answer questions, resolve issues, provide water/sewer financial assistance as needed to other departments.
In the absence of the manager, oversee accounting and revenue tasks performed within the division as part of the billing and collections function.
Assist manager in maintaining procedures for the division.
Perform end of day close. Reconcile all monies entered into revenue accounting by the cashiers daily.
Process the returned checks for all items paid to the City. Chargeback utility payments, generate journal entries for accounting, send notices to customers and code customers’ accounts. Respond to customers questions regarding returned items.
In absence of manager process web payments and e-ck clearing payments.
Fill in as necessary for supervisory employee absences and perform other duties and projects as needed.
Provide financial guidance, training, and consultation for selected divisions as assigned, to ensure smooth and efficient operations, within budgetary limitations and in compliance with City policy.
Assist in mail in take process and help senior staff members sort daily mail.
Perform other duties as assigned.
Secondary Job Duties:
Secondary duties as assigned.
Bachelor’s degree (B.A. or B.S.) in Accounting or Finance, or other related areas, from a four year college or university and five (5) years of related experience.
Effectively communicate with others orally and in writing. Be able to effectively organize and present information required to complete special projects.
Ability to read, analyze and interpret GASB/Accounting related technical journals, financial reports and legal documents.
Must be proficient in the use of a computer and software programs such as word processing applications (i.e. Microsoft Word, WordPerfect), highly proficient in spreadsheet applications (i.e. Excel). Must have the ability to learn to navigate in the City of Fayetteville’s utility billing, financial and budgeting software applications. Must have the ability to learn other software programs such as permit tracking (Hansen) and electronic document management systems for indexing and retrieval.
Ability to use mathematics involving the practical application of fractions, percentages, ratios and proportions. Ability to perform statistical analysis and trending.
Must be able to type a minimum of 40 wpm and perform 10-key calculations at a minimum of 6000 keystrokes per hour (KPH).
Must be able to effectively operate standard office equipment.
Must be able to effectively prioritize and multi-task. Position is required to work under considerable pressure with frequent interruptions and tight deadlines to accomplish assigned responsibilities.
Must be willing to forgo vacation time off during May and August of each year due to volume of student migrations.
While performing the functions of this job, the employee is regularly required to stand, move from location to location, and sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch.. The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include vision abilities to accomplish computer and office work.