SaaS/Cloud Technical Writer
Globant - San Francisco, CA

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- Create white papers that are both informative and persuasive that boost credibility of our SAAS/IaaS/PaaS Cloud Solutions.

- Understanding of SaaS/IaaS/PaaS solutions and ability to create, assimilate and convey technical material in a concise and effective manner

- Ability to analyze intended audience and how does reader feel about the subject and what form the reader expects as well as audience's task and knowledge level

- Participate in all aspects of documentation development of the product

- Interview subject matter experts.

- Follow existing in-house and external style guides and help develop a plan for upgrading these style guides to meet evolving customer demands.

- Participate in strategic and tactical efforts to redesign/augment existing content to improve readability and usability of the information


- BA/BS degree preferred with a strong academic record.

- 2 to 7 years relevant experience, such as technical writing, product documentation, or online publishing.

- Experience as a technical writer for an enterprise and Cloud / SaaS applications is highly desired.

- Experience with writing technical customer-facing materials, including online content.

- Ability to work individually in a fast-paced environment.

- Demonstrated ability to write and edit within tight deadlines

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