- Create white papers that are both informative and persuasive that boost credibility of our SAAS/IaaS/PaaS Cloud Solutions.
- Understanding of SaaS/IaaS/PaaS solutions and ability to create, assimilate and convey technical material in a concise and effective manner
- Ability to analyze intended audience and how does reader feel about the subject and what form the reader expects as well as audience's task and knowledge level
- Participate in all aspects of documentation development of the product
- Interview subject matter experts.
- Follow existing in-house and external style guides and help develop a plan for upgrading these style guides to meet evolving customer demands.
- Participate in strategic and tactical efforts to redesign/augment existing content to improve readability and usability of the information
- BA/BS degree preferred with a strong academic record.
- 2 to 7 years relevant experience, such as technical writing, product documentation, or online publishing.
- Experience as a technical writer for an enterprise and Cloud / SaaS applications is highly desired.
- Experience with writing technical customer-facing materials, including online content.
- Ability to work individually in a fast-paced environment.
- Demonstrated ability to write and edit within tight deadlines