The Sales Advisor/Sales Operations Specialist role supports the Sales Team for all sales order entry, system reporting and customer account maintenance. Serves as system order entry and works closely with the sales teams and accounting to support revenue generation and ensure order entry accuracy.
Process customer/partner, training and professional service orders for Sage products.
Verifying the accuracy of orders and order changes.
Resolving order issues as necessary.
Serve as a resource on policies, procedures, programs and product offerings.
Perform basic account maintenance tasks.
Provide sales support and/or back-up assistance to other team members as needed.
May provide system/data reporting on customer, partner, and renewal notice/retention data.
May support retail/OEM partners with information requests, marketing initiatives, and programs.
Protect company proprietary and confidential information
1+ years experience in a sales operation, sales support or sales administration.
Strong interpersonal, problem solving skills and attention to detail.
Excellent verbal and written communication skills.
Works closely with sales, accounting and other departmental areas to ensure smooth operation of the sales operations team.
Ability to work with minimal supervision.
Good working knowledge of Microsoft Windows software applications (Word, Outlook, and Excel)
Experience working with SAP and ERP
With over 30 years of experience and 6 million customers worldwide, we know a thing or two about helping small and medium-sized businesses...