Sales Advisor Part-Time
H & M 1,659 reviews - Woodbury, MN

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Overall Job Function:
Optimizes the store's selling by providing the customer with a pleasant shopping experience, including providing customers with garment options and direct service.

Job Responsibility including but not limited to:
Customer Service

Provides excellent direct and indirect customer service according to H&M standards and meets the 5 basic demands on the selling floor, in the fitting room and at the cash point

Answers phones courteously and promptly

Job Knowledge

Actively works with garments, including processing, stocking, replenishing, folding, hanging, display and merchandising per H&M guidelines to maximize selling opportunities

Rings on the register, reports and handles all required transactions, issues receipts and packs merchandise

Unloads delivery truck, receives, opens and unpacks merchandise and labels merchandise with security tags


Executes reductions, price changes, transfers and cash register routines

Utilizes established H&M policies and procedures to assist in loss prevention and safety for the store and partners with store management as needed

Team Player

Works effectively with team members to ensure the selling floor, cash point, fitting rooms and stockroom are clean and well maintained per H&M's store standards

Adheres to H&M values and internal standards policies, and procedures contained in the H&M Employee Handbook

Financial Accountability:

Minimum Candidate Qualifications:
High School graduate or equivalent preferred

6 months of experience in customer service, retail industry preferred

Ability to lift in excess of 20 pounds

Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance

Ability to climb a ladder and use a step stool

Skills, Abilities and Other Requirements:
Excellent customer service skills

Ability to recognize and execute selling opportunities

Ability and willingness to run a cash register

Good communication and organizational skills

Ability to multi-task in a fast paced environment

Ability to take initiative to complete tasks and solve problems

Ability to meet deadlines

Ability to manage time and prioritize

Must be able to work a flexible work schedule including nights and weekends

Job Status:
Non-Exempt, Hourly

About this company
1,659 reviews
As one of the world’s largest fashion companies with more than 116,000 employees worldwide, H&M is an exciting and dynamic place to pursue a...