Sales Associate - Softgoods Department: Part-Time, Seasonal
Specialty Sports Venture (SSV)
Experience of a Lifetime . More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work for Vail Resorts and its subsidiary SSV, is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.
Specialty Sports Venture (SSV) is currently looking for service-oriented employees who are passionate about the outdoors, our products and educating our guests. Sales Associates are responsible for maintaining outstanding customer service as per company standards, generating sales, merchandising, and safeguarding company assets.
Job Responsibilities include (but are not limited to):
- Serves customers by establishing rapport, building customer confidence, providing accurate information, and promoting product through point of successful sale
- Establish professional, yet personalized rapport with customer upon contact; by phone or in person
- Answer all questions, providing detailed information, and establishing trust with the customer to close of sale
- Describing and promoting product in line with customer's express needs as well as promoting purchase of related products
- Stocks shelves, counters, or tables with merchandise
- Promote extended warranty/maintenance agreements, parts and accessories purchase
This position is critical to the delivery of world class service and it is the responsibility of staff members to be friendly, courteous and helpful under all circumstances.
- Previous retail sales experience - preferred
- Maintain a working knowledge of products and trends within the industry
- Previous snow sport industry experience - preferred
- Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
- Commitment to exceptional customer service
- Basic computer skills - required
- Ability to work a flexible schedule; including nights, holidays and weekends - required
Learn more about Specialty Sports Venture
Vail Resorts' retail and rental operations are conducted through Specialty Sports Venture (SSV), a majority owned subsidiary. SSV operates over 160 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Denver’s Front Range and the San Francisco Bay Area.
As a Vail Resorts employee you get way more than a paycheck or even a ski pass. Our Total Rewards program gives employees access to some of the world’s most beautiful playgrounds and luxurious properties—and the goods to enjoy each of them to their fullest potential.
Some of the benefits include:
- Free ski pass to our world-class resorts; including Breckenridge, Keystone, Beaver Creek and Vail
- Retail discounts at our stores
- Excellent training and professional development
- Employee Assistance Program (EAP)
Have Fun. Serve Others. Do Right. Drive Values. Do Good. Be Safe . These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer
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