Sales Associate - Fashion Retail
Accessorize/Monsoon Children (Fashion Retail - Willow Bend, Plano, TX - Plano, TX

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As a Sales Associate for Retail Group of America, you are responsible for ensuring that the Brand is exemplified in all aspects of customer service, merchandise presentation and store operations. A keen passion for fashion and sense of style is a must, as you will sell an ever-changing mix of products that will reflect the latest styles and trends.
Our Sales Associates are the face of the Brand. Their interaction with each customer will bring our products to life and determine the brand's reputation. Every Sales Associate works as a member of the store team to ensure a positive customer and brand experience. Providing our customers with an optimal shopping experience is our #1 priority. Our store teams are expected to perform a variety of cross-functional tasks as assigned by the Manager on Duty or as needed to ensure overall customer satisfaction.
RESPONSIBILITIES:
 Contribute to the attainment of store goals by delivering an elevated customer shopping experience
 Influence customer buying decisions, by communicating information about the products including style, fit, quality, value, price and care instructions
 Service multiple customers in a fast paced environment
 Positively and proactively exceed the customers' expectations by making genuine connections with customers
 Be a role model in elevating the customer experience and facilitate training for new Sales Associates
 Utilize available resources; including client book, store promotions and training, to create sales and build customer relationships
 Ensure customer satisfaction and size availability by completing all floor replenishment and shipment as needed
 Maintain store standards per visual direction to enhance the customer shopping experience
 Contribute to a positive work environment by consistently treating all team members and customers with respect
 Demonstrate a high degree of integrity by upholding all company policies
 Protect store assets and inventory
Sales Associate
QUALIFICATIONS:
 Enjoys working in a fast paced customer focused environment
 Has a passion for fashion and knowledgeable about current fashion/trends
 Have strong communication, interpersonal and time management skills
 Can confidently and easily develop rapport when meeting new people
 Can assess customer needs and enjoys helping people solve problems
 Enjoys being part of a team environment
 Previous retail and/or customer service experience preferred
 Flexible availability to work nights, weekends, holidays, store openings and closings to meet the needs of the business
 Can safely lift up to 40lbs (often or on an as needed basis)
 Able to maneuver throughout the sales floor and stockroom (frequently and during every shift)
 Able to stand for long periods of time (frequently and during every shift)
 Able to climb ladders or stairs and work off elevated surfaces on a frequent basis during each shift
 Maintain dependability and good attendance on an ongoing basis


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