Sales Associates ensure that our guests enjoy a safe, fun-filled and educational experience at the Bronx Zoo while providing them with the best value ticket option for their visit.
Responsibilities include but are not limited to
' Actively promote best value ticket option (Total Experience) to guests by communicating in a friendly, efficient and effective manner
' Handle inbound membership inquiries, answering questions, and explaining benefits.
' Accurately complete paperwork to process new and renewal membership sales
' Process all forms of payment through the point of sale system, adhering to all WCS cash handling policies
' Ensure that all guests entering the park, rides, and attractions possess the appropriate ticket type and/or membership with the appropriate expiration date. In some instances, a collection of tickets may be required
Service & Operations
' Providing superior service to guests, including maintaining general knowledge of park attractions and amenities,
' Answering questions and finding ways to create a positive and educational guest experience
' Facilitate entry for guests waiting to enter the park, rides, and attractions, using safety as a guide when directing pedestrian traffic
' Directing guests seeking stroller parking to the appropriate locations and assisting in the cleaning and distribution of strollers and wheelchairs.
' Stand at assigned post(s) for long periods of time and may be required to walk long distances to other location throughout the park.
' Maintain cleanliness and organization of assigned work areas
' Assisting the team in carrying out any additional operational duties
' Minimum age of 16 years or older
' Customer service oriented
' Basic verbal, written, computer, mathematical, and communication skills
' Must be comfortable with handling cash and equivalents, previous cash handling experience preferred
' Proactive and outgoing nature ' work efficiently and ability to multitask
' Ability to frequently move objectives weighing up to 25 pounds ' such as but not limited to boxes of maps, and, signs
' Dependability and reliability
' Ability to stay outdoors for long periods of time in a variety of weather conditions
This position pays $7.25 per hour
Wildlife Conservation Society - 11 months ago