Sales Director- Cloud Application -Southern California
LiveOps - San Diego, CA

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Sales Director- Cloud Application- Southern California

In this role you will utilize your expertise in engaging and selling to Enterprises the LiveOps Cloud based Contact Center Platform and Applications. You will partner with LiveOps resources to ensure that our solution exceeds our client's expectations, and develop deep and lasting relationships with developing accounts in selected geographical markets.

Exceed quarterly sales targets by selling LiveOps Cloud Platform ad Applications to Enterprise Customers
Pipeline development through a combination of cold calling, market intelligence and marketing campaigns
Create and maintain a sales pipeline, which identifies new business opportunities in the Region to exceed sales quotas
Proactively communicating benefits of LiveOps' platform and applications to new and existing clients
Coordinating the assembly of necessary resources to professionally respond to potential new business opportunities
Engage with prospect organizations to position LiveOps through strategic value based selling, business case definition, ROI analysis, references and analyst data
Analyzing and monitoring client expectations and recommending changes in procedures to improve client satisfaction
Identifying potential growth opportunities within existing clients
Performing cost/benefit analysis of potential sales to determine balance between client's needs and LiveOps' strategic objectives
Experience working with all levels within an organization but experience and success selling to C-level
Establishing, developing and maintain relationships with current and prospective clients

The ideal candidate will be located anywhere in Southern California
Three to five years of sales experience selling in a business to business model to mid to large corporations
Experience selling contact center solutions or customer service solutions a must
Experience selling cloud (SaaS) based solutions a must
Depth of experience and contacts in at least one of the following verticals: Retail, Communications, High-tech, Financial Services and/or Healthcare
Proven experience in successfully building and managing relationships with clients
Ability to analyze data and translate into professional sales presentations
Excellent oral and written communication skills to all levels of client and company management
Demonstrable track record of sales over achievement
BA or BS degree required

About LiveOps:
LiveOps is the global leader in cloud contact center and customer service solutions. More than 200 companies around the world, including, Symantec, Royal Mail Group, and Amway New Zealand trust LiveOps’ technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents. With 10+ years of cloud experience LiveOps is the partner of choice for companies wanting to migrate to the cloud. Headquartered in Redwood City, California, LiveOps supports a wide range of industries including financial, health care, insurance, retail, and high tech. For more information visit

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