Sales Operation Manager - APAC
Digital River, Inc. - Pacific, MO

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This position involves a broad range of sales related operational activities including forecasting, bridging internal resources to solve customer issues, commission plans, meeting planning, facilitating sales enablement and general activities to support the regional VP’s day-to-day activities. This position, with the right candidate, will also be responsible for managing and mentoring the inside sales functions.


Sales Forecasting, pipeline review, sales analytics, reporting



Enable sales team to focus on selling by providing sales support in areas such as troubleshooting urgent sales issues, pricing, approvals, contracts.



Establishment, management, and mentoring of regional inside sales function



Assist regional VP to implement commission plans, meeting planning, facilitating sales enablement activities, and support regional VP’s day-to-day activities

20% 5.

Act as the liaison between APAC sales organization and other regional and corporate functions including finance, HR, logistics, IT, Marketing, delivery etc …


  • Supervision

  • What are the supervisory responsibilities?

    (Check all that apply)

    Accountable for hiring and discharging decisions for two or more direct reports

    Initiates or recommends salary action

    Accountable for the work performance of the team

    Responsible for training

    Conducts performance appraisals and coaches for career development

    Responsible for developing and managing a budget

    Manages the following level(s):

    Director Manager Supervisor Lead Associate None

  • Education Required

  • List the educational requirements. Include required certifications and/or professional credentials.

    High School Diploma or GED

    Associate’s Degree (two years) in

    Four-year Degree in information technology or business fields

    Master’s Degree in

    Doctoral Degree in

    Other (include certifications and/or professional credentials):

    Years of experience in lieu of education above (if applicable):

  • Experience Required

  • Indicate the minimum years of experience and type of experience required to effectively perform the key responsibilities of this position.

    Minimum 10 years in sales support, operation, executive support, and strong experience in managing an inside sales team is preferred.

  • Travel Requirements

  • Indicate travel requirements and location.

    No Travel

    10-20 % of time

    Location of travel:




  • Other Position Requirements

  • List other position requirements (e.g., on-call, required holiday hours, etc.)

    Key target qualifications & Must Haves:
    • Excellent communication skills
    • Must be very analytical and organized in his/her activities.
    • Proven track record of managing a sales operation function, preferably in a pan APAC environment
    • Excellent interpersonal skills to be able to communicate effectively across all levels of the company
    • Be able to analyze data collected for generating appropriate reports
    • Proficiency in Microsoft office, especially excel. Experience in using ERP & CRM systems and
    • People management experience, managing within a matrix organization
    • Ability to carry out his/her responsibilities without supervision
    • Positive attitude, willing to take self-initiatives, and project positive energy and influence to the regional team working at different locations.