Sales Rep/Lead Generator
Top Talent Solutions - Plymouth, MN

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Business Development Job Description

Position: Business Development Specialist (BDS) – Inbound Telephone Support

This position could flex between the inbound and outbound teams when needed.

Job Description

Job Title: Business Development Specialist

Reports to: Contact Center Supervisor/Manager

Status: Non-Exempt

Summary: Provide inbound telephone support for various programs.


  • Provide inbound and/or outbound coverage/calling for programs.
  • Professional appearance for increased client/visitor interaction.
  • Attend training programs to learn all facets of project(s)
  • Utilize the client’s standards when representing the organization
  • Reliability in attendance is key. Ideal candidates would be available Monday through Friday from 7am-7pm.
  • Provide high quality work (must have strong listening skills and be detailed oriented, Inbound personnel should display warmth and receptivity to inquiries that may come up.
  • Reliable transportation.
  • Display good teamwork skills
  • Ability to work independently
  • Ability to follow direction/instructions.

  • Education and/or Experience : Previous inbound Contact Center experience. Strong business communication skills and basic keyboarding skills are both required.

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