Lead Customer Service Representative - Ashley Furniture HomeStore
Broad River Furniture - Greenville, SC

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Job Descriptions:
Broad River Furniture d/b/a Ashley Furniture HomeStore is currently seeking a lead customer service representative, or Lead Sales Service Representative (LSSR), as we call them at our showroom in Greenville, SC!
Job Description

We are actively seeking dynamic individuals to add to our in-store customer service team in our UpState location. Ideal candidates are creative and can communicate effectively with customers and coworkers. They typically have some high-quality retail experience and/or administrative/office experience
Our employees enjoy the learning process and have a passion for personal and professional growth. Candidates should be computer-literate and have an interest in furniture and assisting customers. We place value on teamwork, positive attitudes and ability to learn. You must have the right combination to fit into this progressive, driven company. You will work in an exciting environment that provides ever-changing challenges coupled with a company committed to your success. This position requires high energy and a strong commitment to exceed expectations. Employees will provide excellent customer service and will assist in maintaining office/counter appearance and cleanliness

Required Experience:
2-5 years Administrative experience

Oversee the daily operations of SSR team

Perform basic accounting duties like making bank deposits

Create a weekly schedule for all SSRs

Excellent customer service skills

Answering phones

Process Payments

Scanning

Understand and ability to use Microsoft Word and Excel

Ability to work nights and weekends

Professional attitude and demeanor

Ability to follow specified directives

Strong initiative and ability to multi-task

Keyword: Customer service, retail, furniture, sales, administrative, support, data entry, management, lead, manager, clerical, secretary
From: Broad River Furniture

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