The Sales Support Coordinator will provide Administrative support to assigned Sales Representatives and ensure customer satisfaction to the highest degree possible.
Receive telephone requests for price quotations, purchase orders, order changes, adjustments and cancellations directly from customers, sales reps or various departments.
Makes quotations, writes orders, and relays pertinent order information.
Coordinates with other departments to ensure proper service to customers.
Communicate well with customers to give them the best possible service.
Use CRT to retrieve customer information, stock, and status of purchase orders. Ensure that correct codes are used for inputting or retrieving information.
Handles the needs of sales representatives and customers in a timely manner.
Contact vendors in order to locate requested items to meet a customer’s delivery requirements.
Maintain files of active orders.
Provide administrative support to sales team.
Answer telephones professionally at all times and return calls promptly to ensure caller satisfaction.
Perform other projects and assignments as required.
Required Knowledge and Experience:
Bachelors Degree or equivalent
Interest in being customer liaison with excellent written and verbal skills.
Experience with computer and database management programs.
Candidate must be a team player.
Carousel Industries - 22 months ago