San Francisco; Sales; Cloud based Enterprise Customer Analytics
Xtra Effort Solutions - San Francisco, CA

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Solution : Cloud based Customer and Workforce Analytics for improved customer acquisition, retention, and profit. Technology to accurately capture, measure, and interpret data that is sourced from both active survey participants and social media (mobile device, web, etc)

Role: sales develop new accounts; cross sell, up sell, and renew existing (50%+ of $1m total quota) clients:

1. NY : sell to prospect and existing accounts that are east of the Mississippi River

2. San Francisco : sell to prospect and existing accounts that are west of the Mississippi River

Travel: 20%

Compensation: $100k to $125k base salary; $200k to $250k On Target Earnings, with no caps; compensation for renewals; no equity

Sales support:
  • Inside sales
  • Sales Engineers
  • Marketing
Deal Range: (annual license, plus usage revenue) $30k - $1m per year

  • 15+ years in business
  • Global
  • 335 employees
  • 24 sales people in the USA
  • Recipient of the most acclaimed "voice of the customer" industry awards; i.e., "Product of the Year"
  • 20% quarter to quarter revenue growth
  • Sample customers: Dow Chemical, Nielsen, British Airways, Symantec, Pitney Bowes, Siemens, Best Buy, CitiCorp, Farmers Insurance, Proctor and Gamble, Office Depot, Travelers Insurance
Competitive advantages:
  • Recognized as having the best reliability and uptime
  • Strong and compelling ROI models across several different applications
  • Powerful visualization capabilities to more rapidly gain useful insight into trends that can be compared to critical company and industry metrics
  • Unique and proven means to gain a single view of the customer, despite capturing information across multiple mediums
  • Big Data functionality enables customers to rapidly interpret massive amounts of unstructured content associated with texts, videos, photos, etc.
Qualified Candidates must have:
  • Consistent and recent experience reaching quota
  • 5+ years of enterprise field sales experience
  • Recent experience being in the top 20% of their sales peers
  • Experience selling complex business application software to line of business executives who are responsible for customer acquisition, profit, and retention
  • Average deal size of $300k+
  • $200k+ W2's
  • Infrequent job changes
  • SaaS experience