Scheduler - part-time
Development Dimensions International, Inc. - Pittsburgh, PA

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The Scheduler is responsible for scheduling job applicants into predetermined time slots, utilizing a web based software package, and processing applicant information/inquiries. This part-time position is part of a flexible workforce which requires the following:
  • availability to work a minimum of 3 days per week
  • availability to work a minimum of 6.5 hours a day
The pay rate for this position is set at $10.50 an hour. There is no guarantee of hours.

  • Interacting with candidates via telephone, utilizing scripted information.
  • Working in a fast paced, customer service environment.
  • Making a set number of calls per day based on assignments.
  • Achieving project deadlines and metrics (customer satisfaction, quality, productivity, etc.)
  • Maintaining accurate and timely output reports.
  • Operating all hardware and working with software in assigned work area (e.g. PC, ACD telephone, MS Office).
  • Assisting in project related administrative activities (e.g., quality checks, data entry, material management, faxing, e-mail, copying).
  • Demonstrating professionalism in all interactions.
  • Participating in team meetings.
Basic Qualifications

(These are the minimum qualifications you need to be considered for the job)
  • Strong internal and external client service orientation.
  • Strong communication/telephone skills.
  • High work standards and attention to detail.
  • Ability to work independently and as part of a team.
  • Ability to learn new processes quickly and integrate developmental feedback.
  • Ability to learn multiple software applications for scheduling.
  • Computer literacy.
  • Ability to handle multiple responsibilities/projects.
  • Tolerance for stress.
  • Ability to work flexible hours into the evening, including occasional weekends.
Preferred Qualifications
  • Associate's degree.
  • Experience with phone based communication methods.
  • Call center or customer service experience.