Perform routine administrative and clerical assignments in support of department/division operations; has frequent contact with customers, citizens, and staff; works in a small office environment which handles and performs a number of administrative functions or programs.
Knowledge, Skills, and Abilities:
Knowledge of :
· Policies, procedures, and rules relative to the clerical field;
· General office procedures sufficient to be able to ensure proper operation ;
· Standard customer service delivery practices and procedures sufficient to be able to process various types of contacts associated with customer service duties;
· Phone systems, radio systems, computers, and electronic data processing.
Education and Special Requirements:
EDUCATION, EXPERIENCE AND TRAINING:
Education : High School or G.E.D.
Experience : One (1) to three (3) years of responsible clerical administrative support experience involving use of stenographic, bookkeeping; minimum of 60 w.p.m. keyboarding
Special Requirements :
Possession of the appropriate CO operator’s license for the type of City owned vehicle which the employee may operate in the scope of employment.
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