Security/Loss Prevention Manager
Sky Chefs Inc. - Los Angeles, CA

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Role Purpose Statement: To support and execute the regional security / loss prevention programs for the protection of customer and internal goods. Responsible for the development and execution of the local security / loss prevention processes at the CSC (Customer Service Center).

Key Interfaces: (internal, external)

Internal: Customer Service Center (CSC), Americas Region Headquarters (ARH), Corporate Security

External: Customers, Transportation Security Administration (TSA), Federal Aviation Agency

(FAA), other Regulatory Agencies, Vendors

Execute the regional security / loss prevention programs for minimizing the financial losses of the operation related to theft, vandalism, accident, injury and security access violations

Design, develop and execute the local security standard operating procedures (SOPs) / loss prevention program specific to the CSC to reduce property and financial losses

Conduct audits to identify problem areas or procedural deficiencies

Inspect buildings, equipment and access points to determine security risks

Provide surveillance of CSC, monitor Closed Circuit Television (CCTV); conduct video investigations as requested

Participate in the daily operations briefings at CSC

Provide weekly updates/briefings to operations and ARH

Organize and oversee locker room checks and random searches

Produce identification badges for CSC process employees for security clearances and special access

Evaluate and resolve security requests such as user issues and problems related to the security system, and communicate to security analyst at ARH

Assist with high level, sensitive and complicated investigations lodged against the Company or its employees

Maintain documentation or reports on security related incidents or investigations

Prepare security related publications, such as posters, flyers, bulletins

Prepare status report for bad card readers/doors and DVRs

Required Skills

Bachelor’s degree or equivalent experience required

In addition, three to five years security / loss prevention experience required

Local or federal law enforcement experience a plus

Security software experience helpful (i.e. Diamond II)

Excellent communication skills and strong attention to detail

Ability to maintain sensitive security data and professionally administer security policies and procedures

Problem solving capabilities and ability to react quickly in sensitive situations

Strong organizational skills and ability to multi-task

Ability to interface effectively with people in various job capacities and lead them to obtain desired results

Good knowledge of Microsoft Office and Windows-based computer application

Able to work various shifts/days off

Must be bi-lingual (English/Spanish)

Required Experience

Sky Chefs Inc. - 16 months ago - save job - block
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