****This position is an overnight position****
Direct, monitor and assist in all hotel security and safety related programs. Perform protective, preventative, safety and security related enforcement functions touring hotel complex to ensure the safety and well being of all hotel guests, associates and vendors. Implements and monitors all related SOP’s, Mission Vision and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats.
•Understands Security related SOP’s, property rounds and inspections.
•Completes daily documented tours of entire hotel complex, promotes safe work practices.
•A complete understanding of all Emergency related procedures (Fire, Medical, Weather, Bomb Threat, etc).
•A complete understanding of all security related systems – CCTV, Radio, Key Card System, Fire Panel, etc.
•A complete understanding of all incident reporting forms ensuring they are completed correctly based on factual investigations.
•Works closely with all hotel department heads and MOD’s to ensure hotel security.
•May participate in hotel investigations.
•Assists Chief Engineer in maintaining key control procedures.
•Takes immediate actions on security related issues.
•Keeps abreast of local criminal activity that may impact hotel.
•Is able to properly handle guests who may be under the influence of alcohol, drugs or are otherwise incapacitated.
•Projects confident, enthusiastic and helpful attitude.
•Has a basic understanding of PC operation and a working knowledge of Microsoft Office Software programs and internet use.
•Ability to remain calm in stressful situations, seen as a strong leader through-out hotel.
•Comply with attendance rules and be available to work on a regular basis.
•Perform any other job related duties as assigned.
Experience, Skills and Knowledge
•College degree or courses will be considered helpful, safety and security related preferred.
•Hotel experience preferred.
•Must have basic First Aid training.
•Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
•Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
•Able to set priorities, plan, organize, and delegate.
•Written communication skills to be concise, well organized, complete, and clear.
•Ability to work effectively under time constraints and deadlines.
•ADA related Physical Demand Section: Frequent walking, climbing, bending, lifting, pushing, pulling, talking, smiling, writing.
•Command of the English language both written and verbal.
HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels and Resorts is an equal opportunity employer M/F/V/D
HEI Hotels & Resorts - 19 months ago
At HEI Hotels & Resorts, we are committed to associate development. In order for us to be successful, we need to attract, train and...