The Childrens Hospital of Philadelphia is seeking an experienced Senior Business Planning Manager – Labor Productivity to join our team to manage the workforce labor productivity process of operational areas/business units of The Children's Hospital of Philadelphia. This Sr Manager will also assist in the planning and development of organization objectives, long-range and strategic plans, and identification of organization strengths and weaknesses in addition to conducting special studies for top management in areas such as the organization's operational effectiveness, workforce analytics, capacity utilization, operating cost containment. The role will ensure accurate and timely labor reporting to department managers, directors, vice presidents, etc. and provides proactive financial advice and planning with respect to labor productivity to various levels within the organization. In addition, the manager trains business unit staff and other stakeholders and provides knowledge transfer to leaders and finance, while implementing standard operating procedures to ensure compliance with organizational policies. Maintains a strong customer-service oriented environment.
Other responsibilities include:
Manages the workforce productivity processes of business units of The Children's Hospital of Philadelphia.
Creates productivity management processes to measure and maintain the productivity reporting system
Participates in the annual development of the labor target budgets with Finance Business Managers and Operational leaders
Maintains accurate collection of departmental units of service
Audits and reviews for accuracy and completeness labor productivity monitoring reports at all levels, including dashboard displays, and portal information
Participates with Financial Planning in the Benchmark reporting process with external agencies
Coordinates data elements/reports to prepare for Governance or Senior Leader Committees
Supports Operational leaders in productivity improvement techniques, best practices and staffing methodologies
Assists in developing work plans with timelines, resources and cost-benefit analysis for identified labor/staffing solutions
Compiles productivity standards from guidelines issued from Administration and Corporate sources
Develops an integration process for STAT A with benchmarking (PACT) stats, or STAT B
Ensures accurate and timely financial data to and from all business units/finance stakeholders.
Interprets and translates financial data so it is understandable
Meets with Leaders to review and explain financial data, provides feedback to finance
Provides proactive financial advice and planning
- Presents concerns and issues needing attention: time sensitive matters, decision needed, approval required, etc.
- Requests information from finance and department heads as needed.
- Develops dialogue about all business unit finances.
- Coaches stakeholders on effective financial management of labor within Business Units.
Identifies and solve problems proactively
- Understands each Business Unit and their link to the strategic vision of the organization to foster and strengthen strategic initiative support.
Assists in preparing operating budget labor targets for Business Units
- Present department heads with the options for solving problems while remaining compliant with CHOP policies and processes
- Recommend a course of action and state reasoning
- Request feedback and other suggestions for resolution
Create and review PACT and other external benchmarks with leadership and develop strategies over a 3 yr. period to achieve favorable movement within those benchmarks
- Leverage and communicate CHOPs Business Unit position against CHA-PACT peer benchmarks.
Trains business unit staff and other stakeholders and provides knowledge
Offers first-hand, objective feedback, support use of new skills, and encourage staff to persevere when face with setbacks or barriers
Shares expertise, best practices and experience about effective financial management
Guides staff to appropriate resources and knowledge experts
Provides management training in productivity and process improvement techniques
Educates users in system navigation, standard core report access, and healthcare labor distribution reports and the use of the Dashboards, Portals and Reports as appropriate.
Creates benchmarking and other data points to validate and defend the need for staffing per unit of relative service (patient days, visits, FTEs, APDs, etc.)
Captures, interprets, reports, monitors, and recommends corrective/prescriptive action related to the following where applicable: patient care volumes, productivity, cost per unit of measure and per adjusted patient day and other metrics as developed
Performs review and monitoring of charge capture and statistics as provided by corporate finance
Understands and supports the System Operator role and assists with system errors or warnings
Monitors and reports on Business Unit labor targets and assists in controlling variances from target
Implements standard operating procedures to ensure compliance with Workforce Productivity policies and procedures.
Coordinates Labor Management governance and oversight meetings with representation from Finance, HR, payroll, business managers, operations, and others as needed
Provides support to senior leaders and department managers on report generation and data interpretation, variance analysis of the data, trends and issues and development of department remediation and action plans to keep departments on track to meet targets
Provides guidance and recommendations on policy and process changes needed to optimize and standardize business practices
Mandatory Requirements/Education and Certifications:
BA or BS Required. Masters preferred.
Experience with productivity management required
Technical Requirements: Lawson, EPIC, Microsoft products, Allscripts or other Budget and FDS platforms systems experience required
All CHOP employees who work in a patient building or who provide patient care are required to receive an annual influenza vaccine unless they are granted a medical or religious exemption.
- MBA, CPA or CMA preferred
Child Abuse Clearances
FBI Fingerprint Clearance
The Children's Hospital of Philadelphia is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, sexual orientation, age, religion, national or ethnic origin, disability or veteran status.
To apply, and view the full job description, please visit the CHOP Careers webpage at the following link:
In the City of Brotherly Love, sick little boys and girls have a place to get better at the The Children's Hospital of Philadelphia...