Senior Business Systems Analyst
Williams-Sonoma Inc. - San Francisco, CA

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Requisition Number: SS-5028
Area of Interest: Information Technology
Division: Corporate Shared Service
Position Type: Full Time

JOB DESCRIPTION Williams-Sonoma, Inc., is looking for a an energetic and driven Sr. Business Analyst for our Global PLM, Planning & Merchandising systems team for projects of development and support of large, complex system applications, or of several small applications with special focus on:

- Core Merchandise Planning, Forecasting and Allocation
- Global Retailing implementation and rollouts
- Multi/Cross-Channel Retailing
- B2B and/or B2C

This is a high visibility role that will require strategic interactions with multiple senior Business partners, Vendors and other BA's within the Organization and will involve work on some of the most critical initiatives in the company.

The Analyst will serve as IT's key link with business clients, and will:
- Be a key member in the Strategic Implementation effort for the company's Single Channel Inventory Initiative in the capacity of Lead Business Analyst for Planning, Forecasting and Allocation
- Primary responsibility for end-to-end domestic Planning and Allocation functions
- Encourages business process improvements and Business analyst team on process development industry best practices
- Point person for data points and status reporting in the capacity of a Lead Analyst
- Co-ordinates activities across cross-functional teams (Business and IT)
- Identify and implement global business process workflows that can be supported through existing or new systems or technologies
- Evaluates existing and new application products and develops recommendations
- Analyze and document Business requirements
- Identifies and documents functional requirements, workflow, information resources and distribution paths, and system specifications
- Writes Functional specifications for conversion or interface programs
- Coordinates installation and first-use of new applications
- Work with Application vendor(s) and/or other Business Analysts/Technical Analysts in implementation and support
- Create user support and training documentation

ESSENTIAL FUNCTIONS

- Independently initiates, identifies, researches, investigates, analyzes, defines and documents client requirements to support company objectives
- Using detailed knowledge of application features and functions assesses scope and impact of client business needs
- Understands client organization's direction, structure and requirements.
- Identifies all affected stakeholders for a project
- Identifies and documents cross functional and/or cross divisional, functional requirements, workflow, information resources and distribution paths, and system specifications
- Conducts and/or participates in the analysis of client business processes and functional requirements and in the preparation of appropriate documentation to communicate and validate the information
- Conducts workflow, process diagrams and gap analysis
- Identifies overlaps and related processes
- Designs interface and conversion needs for data and process to enhance existing systems or develop new ones
- Analyzes and defines efficient, cost effective solutions that support client business processes and functional requirements
- Evaluates existing application products that could address client requirements and develop recommendations where appropriate
- Writes specifications for conversion or interface programs
- Documents and refines system modifications
- Coordinates installation and first-use of new applications
- Resolves issues related to an application (new or current) involving, as required, team members, vendors, clients, etc. and escalates as needed

REQUIREMENTS & QUALIFICATIONS REQUIREMENTS/QUALIFICATIONS:

- 8+ years of related work experience
- Bachelor's or Master's Degree in relevant field of work or equivalent work experience
- Oracle-Retail (Retek) suite of Merchandising Allocation, Planning, Forecasting Products (e.g. RDF, RA) is a plus, but not required
- Strong Retail Merchandising business knowledge with focus on Planning, Forecasting and Allocation subject areas
- Experience in International and Multi-channel implementations is desired - preferably part of rollouts in Europe and/or Asia
- Ability to perform complex and varied level work where analysis of situations or data requires an in-depth evaluation of various factors
- Knowledgeable on technical data analysis, functional design, modeling, system development processes, and software testing
- Advanced interpersonal, business communication, and writing skills
- Able to demonstrate effective use of application and PCs
- Customer focused with high quality standards
- Complex thinking, analysis, and decision making skills
- Experienced with technical troubleshooting and problem solving

Williams-Sonoma, Inc. - 24 days ago - save job - block
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About this company
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Epicureans are at home at Williams-Sonoma, a leading multi-channel retailer of high-end goods for well-appointed kitchens, bedrooms, and...