This position is responsible for providing efficient, professional and quality customer service to all Republic Bank & Trust Company clients and selling Republic Bank’s products and services.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
•Responsible for comprehensive, prompt, and efficient client transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into Horizon system.
•Greet all clients as soon as they enter the banking center and work to develop a strong banking relationship with regular clients.
•Balances cash drawer each day, meeting Republic’s standard of performance.
•Sell Republic’s products and services.
•Cashes checks and processes withdrawals.
•Opens and records the night drop deposit transactions.
•Receives mortgage, consumer loan and other payments, ensures the payments match balances due and enter payment into Horizon system. Balances ATM.
•Researches necessary information upon client’s request.
•Processes cash advances.
•Takes outgoing wire transfer requests.
•Follows all security procedures for banking center.
•Performs overrides and makes hold decisions.
•Train other associates as needed for the CSR position.
•Willingly perform other related duties as assigned.
•Previous banking experience required.
•One year of retail sales experience required.
•Basic computer skills required.
•High school diploma required; some college a plus.
INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED:
•Excellent verbal communication skills.
•Must be self motivated and able to work in a team environment.
•Must be well organized and able to multi-task.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 25 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate.
•Travel between Republic Banking facilities is required.
•Reliable transportation is required.
•Occasional out-of-town travel is required.
•Requires a flexible work schedule that will include some evening and weekend work.
**The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities or requirements.