Senior Infrastructure Associate - Run Team
Clover Business Solutions - Westport, CT

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Technology is central to the success and to maintaining the competitive edge at this organization. The systematic approach to investing and creative use of technology makes the proven track record possible. 'Best in Class' thought-leaders in financial analysis, portfolio management, trade execution, and client service. We are constantly on the lookout for exceptional candidates from all backgrounds for this client.

Position Summary
TheTechnical Service Team is seeking to fill Critical Infrastructure Associate Senior Associate roles for the Operations Organization supporting high quality, leading edge, core infrastructure support toolsets, including highly automated self service delivery solutions. The role will report directly to the Run Manager of Critical Infrastructure, to play a role in ensuring service needs for the Business Units and IT customers are advanced and delivered according to service expectations, product life cycle requirements, and business needs.

Participate in driving designstrategyvision
Ensure services are provided according to an explicit service catalog and expectations are managed accordingly
Ensure the technology infrastructure is managed to fulfill business needs through ongoing maintenance and support
Diagnose, resolve, and communicate issues to the business and other technologists
Ensure issues and risks are identified, escalated, and resolved appropriately
Support Break Fix resolution of incidents as a hands-on expert
Validation and implementation of technology development work
Optimize efficiencies through automation
Perform sustain engineering activities
Manage and deliver Service requests
Adhere to and improve processes, policies, and procedures
Mitigate risks to the service and ensure service availability
Ongoing management and maintenance of the Critical Infrastructure environment
Be able to work with tightly secured environments while continuing to improve Critical Infrastructure security models

Position Requirements
Proven track record and experience deliveringsupporting complex integrated solutions
Strong technologist, specifically an understanding of multiple operating systems, database platforms, and cross technology integration capability
Advance scripting and integration ability in one or more languages, e.g. Perl, VBScript, Python, Powershell
Strong SQL Query Knowledge and understanding of SQL platforms
Willingness and ability to identify issues and hold people accountable, including self, and resolve issues in a quality and expeditious manner.
Strong verbal and written communication skills
Strong Operations Mindset including common sense, visualization, impact assessment, and troubleshooting skills
Experience in one or more of the following domains is a nice to have
o ESM Enterprise Monitoring Solutions
o Security Information and Event Management(SIEM)solutions
o EndPoint Security End Point Management solutions
o ITSM Toolsets
o Machine generated big-data analysis
scripting, SQL query, ESM, ITSM, DNS, DHCP, NTP SI
EM, EndPoint Security