Senior Infrastructure Support Engineer
Rolls-Royce - Houston, TX

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Optimized Systems and Solutions (OSyS) is a world-class supplier of asset management and decision support solutions. We specialize in solutions that help our customers unlock the full decision-making value of their asset data, allowing them to evolve through a program of improvements from basic asset protection, to performance management, and on to achieving a highly predictive business where there are no surprises.

We have more than 400 employees working from a number of development and service centers, principally in the United States and United Kingdom providing efficiency-boosting, cost-effective solutions for asset optimization. Optimized Systems and Solutions (OSyS) is a wholly owned subsidiary of Rolls Royce plc.

Key Accountabilities Include:
Ownership for the support and administration of key e-business systems and strategic business client-server systems;

Assisting the Principal Infrastructure Engineer with infrastructure analysis and design;

Plan, identify and undertake support, capacity management, availability management and maintenance on the underlying network and server infrastructure;

Manage, investigate, implement and successfully complete small to medium IT projects and medium risk level changes;

Act as lead deployment analyst for the deployment of solutions to staging and live environments;

Play a leading role in the development of processes and policies to enhance the service levels and customer experience;

Assistance in the development and management of an appropriate disaster recovery management plan;

Asset inventory management for the key client-server business systems and e-commerce systems;

Software configuration inventory and control for key client-server business systems and e-commerce systems

Qualifications and experience

Key Experience and Qualifications:
Experience using Microsoft Office products, including Exchange;

Experience of installation and maintenance of Microsoft Windows 2000/2003/2008 server, Red Hat Linux and VMWare;

Experience with Cisco network switches and router configuration;

Experience with NetApp filer maintenance, configuration and installation;

Understanding of internet networking technologies, such as DNS, etc, and daily management of ISP provider and knowledge of ITIL, IIS and general web hosting skills;

Business systems monitoring and performing tuning proactively increasing or improving business/e-business systems capability;

Ability to work under pressure, capable of working towards tight short-term deadlines and self-motivated;

Well developed analytical and IT user skills;

Strong interpersonal and communication skills;

Good organization skills with the ability to prioritize own workload;

Positive attitude, able to work with a team as well as individually

Rolls-Royce - 22 months ago - save job
About this company
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Rolls-Royce plc is a global company providing power on land, sea, and air. The company has established leading positions in civil aerospace,...