Special Note: This position may be located in Tallahassee or Jacksonville
POSITION SUMMARY: This position is responsible for conducting inquiries, interviews, and investigations into allegations of improper conduct/ethics involving employees and agents, vendors and all others doing business with the corporation. Included are threats of bodily harm to employees at their work sites. Facilitates progress of the investigation, researches information sources, and secures recorded and signed statements from involved parties. This position is also responsible for acting as a consultant to all levels of management with regard to specific case situations.
ESSENTIAL FUNCTIONS . THE FOLLOWING ARE THE USUAL, BASIC AND ESSENTIAL FUNCTIONS OF THE POSITION. THESE FUNCTIONS ARE NOT TO BE CONSTRUED AS AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES, AND SKILLS REQUIRED.
Model ethical behavior and execute job responsibilities in accordance with Citizens core values and ethics policies.
Investigate issues of fraud, theft misuse and abuse
Analyze fraud trends, agent activities and internal procedures; recommend appropriate action; analyze investigative findings to determine control deficiencies and identify appropriate corrective action.
Participate and support development of corporate fraud risk analysis.
Support Senior Audit Manager with the development and implementation of proactive and reactive fraud management methodologies, processes and procedures.
Serve as lead investigator and perform all aspects of investigative case assignment and documentation, including individual case management.
Determine the investigations objective and scope and designs all aspects of the investigation.
Identify resource/staffing requirements and develop investigation timeline.
Provide recommendations for corrective actions, as necessary.
Prepare necessary documentation and testify for any criminal or civil court action after conferral with the Corporate Legal Department.
Establish and maintain institutional contacts within local, state and federal law enforcement
Prepare investigative reports for presentation to regulatory and law enforcement authorities.
Ensure legal/regulatory compliance
Provide and deliver expert and technical solutions for key customer(s)
Enhance business through consulting with key customers
Provide input into performance management discussions of project team members
Coach and provide technical advice and counsel within and outside operating unit
Provide guidance and support for team members.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Expert knowledge of investigative procedures and investigative reporting procedures as well as of interviewing and interrogation principles and procedures
Expert in Florida’s Evidence Code (Chapter 90, Florida Statutes)
Strong written and verbal communication skills, including presentation skills and consultative skills
Strong analytical, problem solving, interpersonal, negotiation, time management, and organizational skills
Ability to learn, develop and communicate an understanding of complex organizational and financial processes and systems
Ability to interact and work with all levels of management and exhibit a high degree of professionalism
Ability to interpret and apply applicable laws, rules, regulations, policies and procedures
Ability to make administrative and procedural decisions and judgments on sensitive or confidential issues of significant complexity
Ability to interpret complex and voluminous evidence and convey highly technical information to others verbally and in writing
Ability to apply technology to improve efficiency and effectiveness of work assignments
Ability to balance multiple priorities and meet deadlines in a fast-paced and changing environment
Ability to work independently and as part of a team
Advanced proficiency in Microsoft Word, Excel and Outlook
Self-motivated and task-oriented
Commitment to professional development opportunities, including internal and external training programs.
Ability to travel for extended hours and occasionally (approximately 25% of the time) within the state of Florida
REQUIRED EDUCATION AND EXPERIENCE:
Bachelor’s Degree in Criminal Justice, Business Administration, or Political Science, or combination of related education and experience relevant to position equivalent to 4 years in college education.
Certified Fraud Examiner (CFE) license
7 or more years of in white collar crime casework/management, auditing, security, or related experience
Experience with corporate level investigations or equivalent experience within a city/state/federal government
Active Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) license
Law enforcement background with an emphasis on financial and white-collar crime investigations.
Familiarity with insurance operations and terminology.
Working knowledge of Lotus Notes
Background in Corporate Security
Knowledge of state and federal employment laws and ability to apply same to factual scenarios
Knowledge of state “Whistleblower” statutes within Chapters 112 and 448, Florida Statutes.
Knowledge of Florida’s Ethics laws and the functions of the Commission on Ethics.
PHYSICAL REQUIREMENTS: This position requires the ability to sit for long periods of time, hear and converse over the telephone, and key frequently on a computer (4 or more hours per day).
Citizens Property Insurance Corporation - 21 months ago