Senior Manager/Director, Quality Assurance
innoPath Software - Sunnyvale, CA

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SUMMARY

innoPath delivers superior care experiences to mobile subscribers. By leveraging over-the-air (OTA) technology, our products are used to push updates directly to subscribers’ devices, and can also offer a unified interface to help contact center agents quickly and easily investigate device-related issues and resolve them. We are looking for an experienced senior manager, reporting to Vice President of Engineering, to join this world-class organization to lead and grow our quality assurance group.

DUTIES AND RESPONSIBILITIES

Work closely with the Development and Product Management teams to define release objectives and execute them.

Work with the Global Operations team to support, diagnose and reproduce customer encountered issues on existing and future products and services.

Lead the quality and test thinking in the development of strategies, objectives, and effectiveness measures in an Agile environment.

Identify and adopt new testing methodologies, best practices, and tools to improve quality and usage coverage as well as release timelines.

Define, extend and implement current and future test automation strategies with industry strength or homegrown test automation tools.

Communicate project/testing status to the Product and Operations teams in a timely fashion.

Lead the QA team to deliver high quality products to the market in the shortest possible time.

Mentor, hire, and grow the members of the QA organization.

Skills & Requirements

REQUIRED SKILLS & EXPERIENCE

8+ years of experience managing in a software quality and testing organization.

Experience with working in an agile development with frequent release cycles for a SaaS-based highly available environment.

Knowledge of benchmark practices in test methodology, cycle time reduction, work method optimization, real time resource planning, and failure analysis.

Experience with the management of technologically complex products as well as multi-disciplined and distributed QA teams.

Proven ability to lead and champion staff with a wide diversity in approach and methodology.

Ability to contribute strategically in a hands-on capacity.

Strong project management skills.

Desired:
Knowledge of the wireless industry with experience in the testing of embedded software for cell phones and mobile devices.

Knowledge of commercial and/or open source issue tracking as well as testing tools like JIRA, Selenium WebDriver, Grinder, JMeter, etc.

Experience and knowledge of large scale Web-based application testing.

REQUIRED EDUCATION

Bachelor's degree in Computer Science or Electrical Engineering preferred. Advanced degree is a plus.

innoPath is an EOE.

joelonsoftware - 20 months ago - save job - block
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About this company
Smart devices are demanding. They capture our attention, they require updating, and they frequently need fixing. innoPath helps device OEMs...