Senior Manager - Quality Assurance
Genesys Lab - Daly City, CA

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You are a well-rounded software manager who knows how to test robust high-performance software quickly. The work is challenging, creative, fast paced and intellectually stimulating.

Do you want to help us build next-generation communications and customer facing applications?

As a Senior Manager – QA at Genesys, you will lead the design, development, documentation, and execution of automated tests across all stages of the product development lifecycle following best practices and methods. Responsibilities include:
  • Estimating project test efforts, creating test strategies and test plans
  • Providing expertise, plan, analyze, test, and maintain complex engineering solutions
  • Developing and maintaining automated test environments
  • Interacting with Professional Services, Technical Support, Product Management and Development to make decisions and provide recommendations to support engineering activities
  • Establishing good working contacts with key stakeholders across a different teams /departments
  • Demonstrating creativity, foresight, and good engineering judgment in anticipating and solving various engineering problems
We are looking for high performers that consistently demonstrate an unusual level of commitment, competence and creativity. Your responsibilities will cover leadership in all aspects of software quality assurance.

Technical Experience and Qualification:
  • BA or BS with 5+ years experience in software testing and/or development
  • 3+ years of test automation/design experience
  • 3+ years of practical experience with test automation tools
  • Experience in building automated test infrastructure and tools
  • Practical experience with Selenium WebDriver is a plus
  • Experience in building and maintaining of Cloud based automated test environments is a plus
  • Experience with programming languages such as C++, C#, Java, JavaScript, Python
  • A solid foundation in computer science and engineering
  • Excellent problem solving, critical thinking, and communication skills
  • Experience in development of test methodology, test procedures and test tools for software performance evaluation
  • Development and maintenance of automated tests
  • Testing of distributed systems (debugging techniques / fault isolation)
  • Experience with MySQL, MSSQL and Oracle
  • Knowledge of Agile/Scrum methodologies
  • Experience with version control systems: ClearCase, Mercurial
  • Experience with JIRA is a plus
  • Genesys knowledge is a plus

Personal Skills and Abilities:
  • Strong problem solving, troubleshooting and analytical skills
  • Excellent communication and writing skills
  • Highly organized and self-motivated
  • Ability to work well alone and as part of a distributed multicultural team
To apply, please submit your resume to

Genesys is an equal opportunity employer committed to diversity in the workplace.