JOB SUMMARY: This position serves as a high-level technical resource for the resolution of complex technical issues that confront the college. Responsibilities include support of network infrastructure services including e-mail (Exchange and Google Apps), Network Storage Systems, backups, disaster recovery, wired & wireless networks, physical & virtual servers, Active Directory, network security and access control. Also assists in the support of the College's digital telephone system including Voice Mail, ProCenter ACD system, Xpressions converged messaging and Siemens HiPath 4000 switch. Consults and/or collaborates with technical staff in the other units of the college to ensure, as far as possible, that a uniform approach is taken to campus network operations.
Evaluate needed hardware, software and services, and propose major acquisitions and upgrades to the Executive Director of ITS and the Director of ITS, Infrastructure and Programming.
Works on assigned projects and acts as the main technical resource for the project.
Evaluate and recommend solutions; plan and execute implementation for robust, secure and stable networks and systems services.
On a daily basis, and often independently, maintain upgrade, diagnose and repair problems with servers, storage, switches, firewalls, VPN, network performance and security monitoring, systems logging, and Windows Active Directory
Develop appropriate support documentation and communicate (verbally and/or written) technology updates to the campus community
Ensure System maintenance plans are planned and performed, such as: System patches and upgrades, backups/restores, LAN/WLAN/WAN performance, telephony support, cable management, security administration, intrusion prevention/detection.
Oversee the relationships and supervise outside contractors and vendors in support of the College's technology infrastructure.
Provide the overall planning and administration of network infrastructure, Windows Server operating systems, and related systems applications.
Mentor and provide technical direction to the Network Administrator
B.S. Computer Science, Information Systems or a related discipline with at least 4 years progressively responsible experience in an information systems management position, including at least 2 years in an enterprise network environment..
Demonstrated knowledge of current networking technologies (hardware and software) and infrastructure design as well as knowledge of computer operating systems such as Microsoft Windows, Macintosh OS X and UNIX (AIX)
Expertise in supporting MS Server 2003, MS Exchange 2007 / 2010, MS Active Directory 2008
Significant experience with MS SQL Server 2008, MS IIS, Disaster Recovery, IBM servers, Storage Area Network (SAN).
Experience with the design, implementation, management and operational support of large complex storage and backup and recovery systems and their related systems preferably using NetApp data storage system
Experience with VMware ESXi 5.0 and VCenter 5.0
Experience with Cisco Wireless Technology including Cisco Prime Infrastructure
Experience with Load Balancing Technology and SSL Offload systems
Experience with network access control (NAC) systems
Previous experience managing vendor/consultant arrangements
Working knowledge of LDAP-compatible directory systems required
Working knowledge of cable plant management, including CATV, fiber optics, and twisted pair technologies
Ability to prioritize and manage multiple tasks, and meet deadlines
Ability to motivate and lead a team in a collaborative manner
Excellent interpersonal communication skills, strong analytical skills and detail oriented.
Experience in complex higher education network infrastructure
Knowledge of Extreme networking equipment
Previous Large scale project management experience
Must be able to sit for long periods at a time and exhibit dexterity in keyboard applications. Lifting of network switches, small UPS’s and other equipment required. Ability to work from ladders required. Ability to maneuver in small confined spaces required.
Full time, full-year position
Compensation includes a competitive salary, as well as comprehensive health and dental benefits, generous time off, a tuition remission plan to further enhance your knowledge and skills, retirement plans through TIAA-CREF, and wellness programs including the use of our extensive fitness center.
The College of Saint Rose values diversity and abides by federal, state and local law in admissions, employment and all services and programs provided. It does not unlawfully discriminate on the basis of race, color, sex, religion/creed, disability, age, national/ethnic origin, sexual orientation or any other condition established by law.
The College of Saint Rose is committed to providing a safe, supportive, and secure environment for the entire college community and upon request, will provide its annual security report. This report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off campus buildings or property owned or controlled by the College, and on public property within, or immediately adjacent to and accessible from the campus. This report also includes institutional policies concerning campus security, such as policies concerning sexual assault and other matters. You can obtain a copy of this report by contacting the Office of Safety and Security at 518-454-5187 or on line at http://www.strose.edu/campus/campussecurity/safetyreportandcleryact
In order to be considered for this position, you must submit your credentials online. Create a College of Saint Rose Employment Account by clicking on the APPLY NOW tab below. You will be able to upload the following documents, which are required for consideration:
Already have a College of Saint Rose Employment Account ? Login to add documents or update your account.