LITHIUM TECHNOLOGIES, Location: Austin, Texas
Who are we looking for?
Lithium is seeking a Senior Operations Engineer who will be an integral member of our Technical Operations Team and will focus on supporting our 24x7 SaaS application, maintaining and improving existing infrastructure and planning and implementing new technologies in a high scale, high uptime and high security environment.
Lithium Technologies helps leading companies use social media to engage customers and drive business results. We create vibrant social communities across websites, Facebook, and the broader social web that increase sales, reduce service costs, and accelerate innovation.
This is a great opportunity to join one of the hottest companies in B2B social media. We have strong traction with the world"s leading brands, we are experiencing rapid growth, and we are recognized as a leader by top analyst firms, including Gartner and Forrester.
The world's most innovative companies such as AT&T, Barnes & Noble, Best Buy, Sephora, Univision, Home Depot, and HP use Lithium to engage their customers in breathtaking new ways (literally, breathtaking). They're increasing revenue, reducing expenses, and strengthening their brands. And most importantly, they're building a lasting competitive asset—a Brand Nation—with their customers.
What You'll Do At Lithium
You will help build and extend a SaaS platform that powers social customer communities for some of the biggest brands in the world. Our environment is an intense combination of cutting edge technologies where you will be challenged with scaling systems to handle terabytes of data and thousands of transaction per second. Now is a great time to become a part of the Lithium Technical Operations team as the team is growing to meet the demands of our rapidly expanding customer base.
Hands-on support of all Lithium's services and systems
Assist in the application release deployment process
Build and maintain Lithium's datacenter infrastructure
Monitor infrastructure stability, capacity and performance
Develop tools and automation to build, maintain, monitor and scale systems
Write comprehensive documentation
Respond to incidents and participate in a 24x7 on-call rotation
7+ years of Linux systems administration experience
5+ years in a 24x7 highly-available online services environment with 60+ nodes
Deep understanding of networking and network performance, DNS, HTTP, web performance, load balancing, and high-availability systems
RDBMS and NoSQL database administration and tuning experience (MySQL, Cassandra etc..)
Experience with configuring monitoring systems (Nagios, Cacti, Ganglia, Graphite etc.)
Experience with Java application servers (Tomcat, Weblogic etc..)
System build & configuration management automation experience (Chef, Puppet, CFEngine etc.)
Advanced skill level with shell and ruby/python/perl scripting
Experience implementing server/network security hardening best practices
Excellent troubleshooting capabilities
Strong interpersonal, communication, and documentation skills.
Bachelors degree with technical major or equivalent experience
Additional Desired Qualifications
Hadoop, Cassandra or other large distributed data store experience
Experience configuring and deploying applications to public cloud providers (AWS, RackSpace, Gogrid etc..)
You are passionate and interested in new technologies to increase scaling. You contribute to an open source project or write a blog related to operations
Why you should join our team
Lithium offers a great working environment and competitive compensation. You will be working with the best and the brightest in the Social Customer Experience software space. We're looking for fast-thinking, innovative, passionate team players who enjoy brainstorming new ideas, and want to take their career to the next level.
Lithium Technologies - 20 months ago
The Lithium Social Customer Experience Platform allows brands to
build vibrant customer communities that grow brand advocacy, drive...